Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from St Augustine F

Great hotel overlooking the Taj Mahal in Agra

Posted 25-Aug-2016
Pros: We had a great room with a view of the magnificent Taj Mahal from our window. You could also go to the Sykdeck have a waiter bring you a drink.
Cons: Have an international shaver socket in the bathroom. They gave us a complimentary extension which worked too.
Location: Well located to the Taj Mahal and Fort.
What a wonderful hotel in all aspects . From checking in process where they come to you in the lounge and check you in, to room service, the restaurant, and complete stay. We were shown to the room, and luggage came very quickly. They informed us that there was no hot water for a couple of hours. As we wanted to shower after the journey they let us use the Spa shower. I used the pool which was wonderful as I was the only one in there. The restaurant food is magnificent. We were fortunate to have Chel Dinesh show us how the Dum Birayni was made. We donned on the chef hats and had a tour of the kitchen. Very clean and efficiently run. Great attentive waiters and food is delicious . Great stay and my wife I would definitely come and stay there again.
5out of 5
by A verified traveller from Perth , Australia

Lovely hotel with awesome staff!!

Posted 13-Jun-2016
Got a early check-in and a room upgrade. Got a room with a view of Taj Mahal. The staff through out hotel are very helpful and polite. The buffet restaurant manager and staff will go out of their way to please you. Can't faulter this hotel. Will recommend to family and friends
4out of 5
by Sarathi from GURGAON

good

Posted 10-May-2016 on Hotels
good
5out of 5
by KELLY-ANN from Brisbane Australia

First time Agra

Posted 08-May-2016 on Hotels
The service was flawless, the staff couldn't do any more to make our stay more enjoyable. We were able to book our train tickets and daily outings through the wonderful consierge staff. Wide variety for the buffet and we ordered food through 24/7 Excellent quality and the staff were the highlight, made our stay memorable. The beds were a little hard, but other than that no complaints.
5out of 5
by Antony Raj from Bangalore

Pros and Cons about Hotel Gateway, Agra

Posted 03-May-2016 on Hotels
Everything was excellent except the shower in bathroom, not much force (stayed in 5th floor - hot water not continuous) other than that 5 star for this hotel.
5out of 5
by A verified traveller

Good experience

Posted 01-May-2016
It was very good experience, staff were very helpful and friendly. Service was good. It's in close proximity to the Taj.
4out of 5
by A verified traveller

Very nice hotel for the price and close to Taj Mah

Posted 28-Apr-2016 on Hotels
Very nice and relaxing hotel. Great staff. Good wifi. Beds were comfortable. Breakfast was very good. You can see the Taj Mahal from many of the rooms. Taj Mahal is about 5 minutes away by tuk tuk. Go at sunrise to avoid heat, lines and crowds. I would stay at The Gateway again.
5out of 5
by martin from Zurich

Very good service

Posted 27-Apr-2016 on Hotels
The hotel was extremely helpful and professional in coordinating all our car arrangements from pick-up at the airport in new Delhi to our daily chauffeured car requirements.
5out of 5
by Michelle from San Diego

The best place to stay in Agra with the best staff

Posted 17-Apr-2016 on Hotels
Gimme a break! This place is Ridiculously great! Not only is it a 5 star hotel with a 3-4 star pricetag, it's simply amazing! The pool is the best and cleanest we found in 3 months of traveling all over India. The rooms top notch. The staff on the other hand are the real high point of this hotel. It's easy to get a nice hotel, it's easy to get a hotel with amenities and location, it's NOT easy to get everything you want in a hotel, and the best service you have had in any hotel anywhere. We are gold status members and cannot remember a time when we were treated with more respect and comfort than here in Agra at the Gateway. Late check out due to trains.. no problem. Free Birthday cake brought to your room with candles.. amazing!!! We were only in Agra a day, but we loved the Gateway Hotel and if we are ever in Agra, we won't stay anywhere else. Did I mention our room view of the Tah Mahal? How about the most amazing breakfast buffet we have had in years at a hotel? Give it up... this place is special and we highly recommend staying here. Thanks again to the Amazing Staff!!!!! Unreal!
5out of 5
by Mohammed

This traveller left a rating score only Posted 14-Apr-2016 on Hotels