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Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete

Photo gallery for Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete

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Private beach, scuba diving, snorkelling, waterskiing
Private beach, scuba diving, snorkelling, waterskiing
Private beach, scuba diving, snorkelling, waterskiing
Indoor pool, 3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas

Overview of Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete

Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Plaka, Elounda, Agios Nikolaos, Crete Island, 72053

Explore the area

  • Popular LocationPlaka Beach11 min walk
  • Popular LocationSpinalonga20 min walk
  • Popular LocationSpinalonga Castle5 min drive
  • AirportSitia (JSH)78 min drive

Choose dates to view prices

About this area

Agios Nikolaos

Located in Agios Nikolaos, Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete is in the historical district and on a private beach. Spinalonga Castle is a notable landmark, and the area's natural beauty can be seen at Plaka Beach and Istro Beach.

What's nearby

  • Plaka Beach - 11 min walk
  • Spinalonga - 20 min walk
  • Spinalonga Castle - 5 min drive
  • Hiona Beach - 5 min drive
  • Elounda Windmills - 7 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 55 min drive

Restaurants

  • Blue Door — 1 min walk
  • Brand -new dining concept — 1 min walk
  • Paliria - 7 min walk
  • Despina - 3 min drive
  • Palio Kantouni - 4 min drive

About this property

Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete

5-star hotel with pools, private beach and full-service spa
Catch some rays on Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 251 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and separate baths and showers are standard, as are TVs with satellite channels.
Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete offers 251 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a private beach, outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elounda Spa has 24 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

Blue Palace Elounda, a Luxury Collection Resort & Spa, Crete is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Bike rentals
  • Canoeing
  • Children's pool
  • Designer shops
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Motor-boating
  • Motorised watercraft
  • Mountain biking
  • Pilates classes
  • Playground
  • Private picnics
  • Sailing
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/boogie boarding
  • Tennis
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Business centre
  • Meeting rooms 6

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 24 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bath seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.
A credit card deposit is only valid when card and cardholder are present at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from April 1 2021 to September 29 2021 (dates subject to change):
  • Sauna
The property is closed between 7 November and 22 May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property’s heated pool temperatures may range from 78-82 degrees Fahrenheit (26-28 degrees Celsius).
Property registration number 1040K015A0000201

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 8 years old are not allowed in the spa

Property is also known as

Blue Palace
Blue Palace Agios Nikolaos
Blue Palace Resort
Blue Palace Resort Agios Nikolaos
Palace Blue
Blue Palace Luxury Collection Resort Agios Nikolaos
Blue Palace Luxury Collection Elounda
Blue Palace Luxury Collection Agios Nikolaos
Blue Palace Luxury Collection Resort Crete Agios Nikolaos
Blue Palace Luxury Collection Crete Agios Nikolaos
Blue Palace a Luxury Collection Resort Spa
Blue Palace a Luxury Collection Resort Spa Crete

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 182 out of 235 reviews
5 - Excellent 77%
Rating 4 - Good. 39 out of 235 reviews
4 - Good 17%
Rating 3 - Okay. 6 out of 235 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 235 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 235 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
The property is just amazing it is all new and made with care and beauty Obviously a place like this charge a lot on every service or food item to my taste a bit too much
Stayed 7 nights in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful, cleaning was to exceptionally high standard and the majority of staff was so lovely and accommodating. However, the arrogance of management have completely overshadowed the whole experience to the point that although I am a very regular Marriott customer I would never stay in one of their properties again. During our stay my husband developed acute gastroenteritis although we didn’t eat out of the property at all. I won’t go into details as it was very disappointing experience but both management and Marriott management, to whom we latter complained, seemed to be only interested in a tick box exercise, twisting facts to show how the hotel had nothing to do with it and blaming their customers ( us). All and all I am sure you will have a lovely stay, but be aware that if an issue does come up - do not expect a genuine, caring service.
Stayed 7 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and food!!
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Exclusive property with good selection of activities and good water based entertainment
Stayed 3 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights with my wife right at the beginning of the season. The pictures do not even describe the beauty of the place, it's been complete heaven. The Deluxe Suite totally worth it, the way the infinite pool mixes with the view is incredible. staff is extremely nice and you really don't have to worry about a thing besides checking in & out and paying :) Good food at the resort, and also great places just a few km away Unbelievable value for money. I will be definitely returning. Thank you
Stayed 3 nights in May 2021