Ratings based on 286 verified reviews

4.3 out of 5
71% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 05-Jul-2019
5 out of 5
by a verified traveller from London

Posted 02-Jun-2019
It was welcoming, nice but a bit run down - need a bit more attention when it comes to maintance, as it is a 5 star hotel. It would be nice to have a private beach only accessible for the hotel quests rather than a public beach. The buffet breakfast / dinner was really good with lots of different varieties of foods and desserts. Asma in the guest relations was really friendly, helpful and tried resolving any issues in a good manner and was very professional in her job. Maryam in housekeeping area paid attention to details when cleaning the room and always prepared a little surprise for us. She always goes extra miles in satisfying quests. Also very friendly, helpful and polite. P. S I would recommend for everyone to go to the paradise, which it's about an hour away, with a plenty lot of sunshine. It is definitely much warmer than by the ocean/beach.
4 out of 5
by a verified traveller

Posted 24-Mar-2019
Staff was friendly and place was beautiful and modern
Comment from Hotel Management
25-Mar-2019 by H5242, Hotel Management
Dear Guest, Thank you for taking the time to share your experience at Sofitel Agadir. We are glad that you had a pleasant stay among us thanks to our "Heartists". However, we would like to know what could have been improved to make your stay Magnifique. We hope to welcome you again very soon at Sofitel Agadir. Kind regards, Mohamed AQQA General Manager Sofitel Agadir
5 out of 5
by a verified traveller from Qatif, Saudi Arabia

Posted 22-Mar-2019
It is on the beach with all the necessities with friendly staff.
Comment from Hotel Management
22-Mar-2019 by H5242, Hotel Management
Dear Guest, Thank you for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are glad that you had a Magnifique stay among us thanks to our friendly "Heartists" who are working hard everyday to give you unforgettable memories. We hope to welcome you again very soon at Sofitel Agadir. Kind regards, Mohamed AQQA General Manager Sofitel Agadir
5 out of 5
by a verified traveller

Posted 17-Feb-2019
Comment from Hotel Management
29-Apr-2019 by H5242, Hotel Management
Cher Hôte, Merci d'avoir pris le temps de partager votre expérience au Sofitel Agadir Thalassa Sea&Spa. Nous sommes ravis que votre séjour parmi nous ait atteint vos attentes et espérons qu'il restera dans votre mémoire pour très longtemps. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt au Sofitel Agadir. Cordialement , Mohamed AQQA Directeur Sofitel Agadir
5 out of 5
by a verified traveller

Rest in the Warmth of the Moroccan Sun

Posted 28-Jan-2019 on Hotels
After two weeks in cold, wet, miserable Paris I was desperate for some sun. I looked and found pure sunshine in the forecast for Agadir and booked a flight. The staff is incredibly kind and friendly. The super spa tended to my every need - the ladies who rub the spa/desk are just lovely and want you to pamper yourself. Fatima, the physiotherapist is very professional and will get your body back to feeling great in no time. I recommend the 80 minute massage with her. Lovely welcome tea-cookies, breakfast, pool staff, security all over and a comfortable bed.afyerwakking around the strip and popping into the other resorts I think the Sofitel Thalasso is the best choice in Agadir Bay. It’s certainlt the most elegant and friendly.go and enjoy yourself!
Comment from Hotel Management
29-Jan-2019 by H5707, Hotel Management
Dear Alicia, Thank you for your nice feedback. We are glad to hear that you had a Magnifique experience at Sofitel Agadir Thalassa Sea&Spa. We will share your review with our "Heartists" and particularly with Fatima to congratulate all of them. We are looking forward welcoming you once again to enjoy the Morrocan weather. Kind regards, Mustapha MAHER Directeur Sofitel Agadir
5 out of 5
by a verified traveller from London

Posted 25-Oct-2018
Nice hotel with good facilities but I would expect spa facilities (steam room and jacuzzi) to be part of the standard hotel facilities for all guests rather then having to pay extra.
5 out of 5
by a verified traveller from Washington, DC

Posted 15-Sep-2018
Beautiful and tranquil place. Excellent design. Friendly and attentive staff.
5 out of 5
Recommended
for Everyone
by a verified traveller from London

Lovely hotel with maximum confort

Posted 06-Aug-2018
The hotel greeted us from the moment we entered with exceptional customer service. All our needs were met and nothing was too much. The pool and spa are amazing. No matter what time of day you went to the pool, there were always cabana’s or loungers available. The spa is expensive but with every treatment you book you get to use the whirlpool, steam room etc so you can make it worth while. The kids club at the Sofitel bay make it extra relaxing as you can leave kids there with a peace of mind. A hotel I will definitely recommend and will return to InshaAllah. Keep it up guys!
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 05-Aug-2018 on Hotels