All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easy to get to Adelaide oval and Market. Staff were very helpful. Parking is an added cost.
Joseph
Stayed 2 nights in Apr 2024
Response from Nure Tamanna- Duty Manager on 11 Apr 2024
Hi Joseph,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future! Kind Regards,
No were outside for smokers on or near site including bin
andrew
Stayed 4 nights in Mar 2024
Response from Nure Tamanna- Duty Manager on 30 Mar 2024
Hi Andrew,Thank you for choosing to stay with us and for the beautiful review. We are very happy to know that you have enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future! Kind Regards,
6/10 Okay
Davina
13 Mar 2024
Liked: Cleanliness
Disliked: Staff & service
A smile from employees would lighten the atmosphere. Crazy daily $10 rebate system if you don't have the room cleaned. Only you don't get the $10. I made a mistake booking this expensive stay.
Davina
Stayed 5 nights in Mar 2024
Response from Vishnu on 22 Mar 2024
Dear Davina,Thank you for your feedback. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.
The room was clean and the bed very comfortable, wi-fi kept dropping out and there was no Infomation on facilities available.
Jennifer
Stayed 2 nights in Feb 2024
Response from Nure Tamanna- Duty Manager on 25 Feb 2024
Hi Jennifer,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future.Kind Regards,
Hello MarianneGreetings!Thank you for your recent stay at Hotel Terrace and we value your feedback. We would love to see you back againWarm RegardsSimar Duty Manager
The room has refurbished part yet some really outdated part, eg the room door doesn't properly so there was a lot of banging noise. Also the sound proofness isn't too good
Yi
Stayed 1 night in Dec 2023
Response from vishnu on 16 Feb 2024
Dear Team,Thank you for providing your feedback.We definitely share your feedback with the management.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager
Friendly staff, good facilities and location. Stayed a number of times
David
Stayed 1 night in Dec 2023
Response from Vishnu on 17 Dec 2023
Dear David.Thank you so much for your valuable feedback!We look forward to welcoming you back in the future.Kind regards,Vishnu KrishnanFront Office Manager
8/10 Good
Ly Eng
Business traveller
12 Dec 2023
Liked: Staff & service
Good location for city stay
Ly Eng
Stayed 2 nights in Dec 2023
Response from Vishnu on 17 Dec 2023
Dear Wendy.Thank you so much for your valuable feedback!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager
6/10 Okay
Wendy
11 Dec 2023
Liked: Cleanliness, staff & service
It took 3 room changes in middle of the night to get one where the glass patio doors didn’t rattle despite me stuffing with tissues and locks and handles loose. Not an isolated case as others also complained at breakfast and the drafts caused whistling and the curtains to blow outwards. Staff were very understanding and accommodated my move each time but not much sleep. Also walls thin so noisy neighbours
Wendy
Stayed 2 nights in Dec 2023
Response from vishnu on 17 Dec 2023
Dear Wendy.Thank you so much for your valuable feedback!We shall definitely share your feedback with the team and try to make necessary improvements.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager
The room was quite dusty when I first check in. The fridge has stain. So I literary has to clean the room especially the table top and shelves.
I stayed for 14 nights but there was no free taxi to the airport while I check other hotel they do offer free taxi services to the airport.
The staff were friendly and very helpful to attend to my request though.
Lee Fong
Stayed 7 nights in Nov 2023
Response from Vishnu on 25 Nov 2023
Dear Lee,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager
10/10 Excellent
JOHN
13 Nov 2023
JOHN
Stayed 2 nights in Nov 2023
Response from vishnu on 14 Nov 2023
Thank you John for your wonderful feedback.Look forward to welcoming you back Kind regards,Vishnu KrishnanFront Office Manager.
Response from Nure Tamanna- Duty Manager on 7 Nov 2023
Hi Alan,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you had a great stay. Hope you visit us soon again in the near future. Kind Regards,
6/10 Okay
luci
Travelled with family
5 Nov 2023
Liked: Staff & service
It was good for a quick stay but very basic! Bathrooms need revamping and it was quite noisy, not good soundproofing at all!
luci
Stayed 1 night in Nov 2023
Response from Vishnu on 7 Nov 2023
Thank you Luci for your feedbackWe will definitely share your feedback with the rest of the teamKind regards,Vishnu Krishnan
Not great. Thankfully only a quick overnight start.
Jayne
Stayed 1 night in Nov 2023
Response from Vishnu on 7 Nov 2023
Thank you Jayne.We are disappointed to read you had a disappointing stay with us.We hope to welcome you back to the future.Kind regards,Vishnu Krishnan
6/10 Okay
Barbara
3 Nov 2023
Liked: Cleanliness, staff & service, room comfort
Family visit
Stayed here last year before joining the Ghan. A bit disappointed that evening meals were not available this time and thought the alternative was too expensive, also thought there should have been more toiletries available in the room.
Barbara
Stayed 4 nights in Oct 2023
Response from Vishnu on 7 Nov 2023
Dear Barbara,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu Krishnan
Response from Nure Tamanna- Duty Manager on 31 Oct 2023
Hi Cynthia,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future.Kind Regards,
It was close to the St Andrew’s Hospital and the city.
Paula
Stayed 2 nights in Oct 2023
Response from Nure Tamanna- Duty Manager on 14 Oct 2023
Hi Paula,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards
8/10 Good
Rachel
13 Oct 2023
Rachel
Stayed 1 night in Oct 2023
Response from Vishnu on 7 Nov 2023
Dear Rachel,Thank you for your feedback score.Kind regards,Vishnu Krishnan
Response from Nure Tamanna- Duty Manager on 4 Oct 2023
Hi Nuchanart,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,
Response from Nure Tamanna- Duty Manager on 4 Oct 2023
Hi Sunil,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,
10/10 Excellent
Wendy
24 Sept 2023
Wendy
Stayed 1 night in Sep 2023
Response from Nure Tamanna- Duty Manager on 14 Oct 2023
Hi Wendy,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards
It appears that they are doing up the hotel
Some of the bathroom fittings are old and need a very good clean to get rid of the mould
JACQUELINE
Stayed 4 nights in Sep 2023
Response from Vishnu on 15 Oct 2023
Dear Jaqueline,Thank you for your feedback.We shall definitely address the above comments with the respective team member We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager
Response from Nure Tamanna- Duty Manager on 18 Sept 2023
Hi Joshua,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. Hope you visit us soon again in the near future, so that we have the opportunity to make your stay more comfortable. Kind Regards,
All good except cleaners were very noisy at 7ish on a Saturday morning. Talking very loudly.
Anne
Stayed 2 nights in Sep 2023
Response from Vishnu on 14 Sept 2023
Dear Anne,Thank you for your feedback and we will share it with the rest of the team.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanAssistant Front Office Manager
Response from Nure Tamanna- Duty Manager on 5 Sept 2023
Hi Loretta,Thank you for choosing to stay with us. We are glad to know that you had a pleasant stay with us. We look forward to your next stay.Kind Regards,
8/10 Good
Erica
29 Aug 2023
Erica
Stayed 1 night in Aug 2023
Response from Nure Tamanna- Duty Manager on 5 Sept 2023
Hi Erica,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards
Response from Ronu-Front Office Manager on 26 Aug 2023
Hi Christina,Thanks for the review and your recent stay with Terrace Hotel Adelaide. We are glad that you enjoyed your stay and found our team excellent. Looking forward to your next visit
Hello Trevor,Thank you for sharing your feedback with us, we're glad to hear you had a comfortable stay with us.Best Regards,Shreyas - Duty Manager
8/10 Good
Judy
14 Aug 2023
Judy
Stayed 1 night in Aug 2023
Response from Nure Tamanna- Duty Manager on 18 Aug 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you enjoyed the stay. Hope you visit us soon again in the near future. Kind Regards
It was very pleasant staff did everything to please
Garry and Sherrene
Stayed 1 night in Aug 2023
Response from Nure Tamanna- Duty Manager on 18 Aug 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are pleased to know that you loved our service. Hope you visit us soon again in the near future. Kind Regards
10/10 Excellent
Beth
2 Aug 2023
Beth
Stayed 1 night in Aug 2023
Response from Shreyas on 24 Aug 2023
Hello Beth,We are glad you had a comfortable stay with us.Hope to see you soon again!Thank you,Shreyas - Duty Manager
8/10 Good
Sarah
26 Jul 2023
Sarah
Stayed 1 night in Jul 2023
Response from Nure Tamanna- Duty Manager on 18 Aug 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future. Kind Regards
Response from Nure Tamanna- Duty Manager on 29 Jul 2023
Hi Karen,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future.
Very handy location with polite and helpful staff. Would stay there again
Michael
Stayed 2 nights in Jul 2023
Response from Nure Tamanna- Duty Manager on 29 Jul 2023
Hi Michael,Thank you for choosing to stay with us and for the wonderful review. We are glad to know that you had a pleasant stay with us. We look forward to your next stay.Kind Regards,
Brilliant location with quality facilities and friendly efficient service
Tony
Stayed 2 nights in Jul 2023
Response from Nure Tamanna - Duty Manager on 9 Jul 2023
Hi Tony,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,
8/10 Good
Alice
5 Jul 2023
Liked: Staff & service
No
Alice
Stayed 4 nights in Jun 2023
Response from Nure - Duty Manager on 6 Jul 2023
Hi Alice,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,
H Shigeko,Thank you for staying at The Terrace Hotel Adelaide and the wonderful review. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,
Hi Beryl,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,
Hi Emile,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,
10/10 Excellent
Dayne
15 Jun 2023
Dayne
Stayed 2 nights in Jun 2023
Response from Nure - Duty Manager on 6 Jul 2023
Hi Dayne,Thank you for staying at The Terrace Hotel Adelaide. We are pleased to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,
6/10 Okay
Henry
Travelled with partner
13 Jun 2023
Liked: Cleanliness
Parking spaces are very tight. Water pressure in shower is poor. Shower head is too low for many people - short people OK.
Henry
Stayed 4 nights in Jun 2023
Response from Vishnu on 18 Jun 2023
Dear Henry,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishanAssistant Front Office Manager