2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Iberostar Bouganville Playa

4 out of 5
Iberostar Bouganville Playa
Calle Eugenio Dominguez, 23, Playa de las Americas, Adeje, Tenerife

Reviews

8.6

Excellent

Rating 10 - Excellent. 375 out of 812 reviews" "
Rating 8 - Good. 302 out of 812 reviews" "
Rating 6 - Okay. 102 out of 812 reviews" "
Rating 4 - Poor. 26 out of 812 reviews" "
Rating 2 - Terrible. 7 out of 812 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

shetal

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 7 nights in Mar 2024

10/10 Excellent

David

Stayed 7 nights in Feb 2024

10/10 Excellent

Bente

Stayed 11 nights in Jan 2024

8/10 Good

Zenith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay, the breakfast provision was very good. The main areas of the hotel were excellent. However the rooms are looking a little worn.
Stayed 6 nights in Dec 2023

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day weekend winter sun break .
The reception desk was very helpful & accommodating as we were meeting friends for a lunchtime get together with friends . We were able to check in early . The hotel was clean , the pool area was spacious & the staff were great . Lots of choice for the all inclusive buffet meals . Good varied all inclusive drink options so in all it was a shame I was only there for 3 nights .
Stayed 3 nights in Dec 2023

8/10 Good

Maureen

Stayed 13 nights in Nov 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ian, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities
What can I say, had a fab time at this hotel, staff are so pleasant and helpful, rooms and hotel areas very clean, amenities are great, kids clubs, activities for all, 4 pools that suit all ages from toddlers to the over 80s club. Food and drinks were excellent for all inclusive option. Evening entertainment was as expected, not brilliant but not that bad either. Would highly recommend this hotel to all ages without hesitation

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 6 nights in Oct 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

8/10 Good

Alexander

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
We enjoyed our stay only negative is the milk wasn’t replenished for the coffee machine.
Stayed 10 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Fab stay, staff, food and drink all amazing. Would recommend in a heartbeat.
Stayed 1 night in Jul 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
May Break
Hotel was great as usual, only issue was a lit of kids in for the time of year, and I am not anti children. Just an observation
Stayed 7 nights in May 2023

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on the whole
I only booked B and B as being by myself wanted to meet people by eating outside and getting to know the area . The breakfast was excellent ...catered for everyone ..plenty of seating. Staff excellent in all areas of hotel . Plenty of sunbeds and umbrellas Both pools a good size Big television for sport lovers Quiet areas avaiable and a readers area. Downswere that since i was there the hotel has gone all inclusive and for 5 days we encountered professional yobs ! Golfers who after golf in the morning sat at the pool bar until it closed ...shots ...swearing ...loud ....encroaching on normal peoples holiday .One day there was an incident where they invited a lady into their company and one of them plus her ended up in the pool clothed ....!! Families were in this area !!! I am not a downer but too much for a family hotel ! Bar prices expensive ...1 bacardi and coke 8.40 euros ....opposite 5 euros ....i drank outside the hotel ..if they had been reasonable say 6 i would have drank in the hotel In the room i had ants on the side table for 4/5 days even after spraying myself and the lovely cleaner spraying .....eventually did disappear . Balcony very diappointing ..a little triangle and when you sat down you couldnt see over the balcony wall ...so a view was impossible ....quite a few people mentioned this at the pool . No drink facility in the room ...kettle etc Safe cost 3 euros a night and i thought for that type of hotel should have been included in the price of my stay
Stayed 10 nights in May 2023

10/10 Excellent

Warren, Hingham Norwich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel friendly staff nice comfortable room. My only criticism would be that no shower mat in the bathroom.
Stayed 3 nights in May 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bougainville playa
Although not perfect will definitely be returning.Staff very friendly and helpful. One downside was that soap dispensers didn’t work in gents toilets -3 the whole week we were there and perhaps toilet by pool should be given more attention than the others because of the floor getting so wet
Stayed 7 nights in Apr 2023

10/10 Excellent

Juliane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely family hotel
Stayed 5 nights in Mar 2023

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Mar 2023

10/10 Excellent

Robert

Stayed 4 nights in Mar 2023

6/10 Okay

Diana

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great stuff ,convenient location to walk to the beach . Lots of activities to do if you are looking for that . It is not a quiet place for sure ,very family and kids friendly. Though the hotel is a bit outdated , and we had constant smell of the sewer in our room .....had to keep the door of the balcony alway open ,there was some perfume smell coming from the AC -suposevely covering the sewer smell -but NO ,it was making it worse
Stayed 6 nights in Mar 2023

6/10 Okay

Christopher Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel for 6 nights in Feb and the hotel itself is good. The entertainment team are fantastic and my son loved the kids club. All the kitchen / waiters are brilliant and so friendly. The hotel is also very clean and tidy and offers a great range of activities and entertainment. I also had a massage in the spa and it was the best massage I've ever had. However, the local area is very noisy. We stayed in a double room with balcony and on my first night I got to sleep at 6am because of the noise outside. Constant music, cars and people outside in the street and on the beach making noise. We asked for a quieter room, but this didn't make a lot of difference. The hotel really needs better soundproofing and for this reason I will not be returning to the hotel.
Stayed 6 nights in Feb 2023

6/10 Okay

Fjodors

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Weather was a mixed bag but that didn't matter. Hotel staff are so friendly and went above and beyond. Hotel was immaculate and well maintained. Location was great with proximity to the beach 5 minutes. Pleasant walks along the front. Food was to a decent standard and the wine was great quality. Welcomed at Reception with a glass of fizz which was a lovely start to our holiday.
Stayed 4 nights in Jan 2023

8/10 Good

Nigel

Stayed 2 nights in Jan 2023

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Bouganville! The water slides in the property are one of the best I’ve ever been to on an all inclusive property. Service here is so great and you can see how hard the staff work to ensure you and your family have a great time! It was great utilizing the kids camp as well and the food was also yummy with lots of variety. The hotel has an amazing view of the sunset and a nice black sand beach very close by. We had an adjoining two rooms for our family of four which worked out great and I loved the eco friendliness of the refillable water bottles! Great stay at Iberostar Bouganville Playa!

10/10 Excellent

Frederick

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Food and food choice excellent, as were the facilities in general. The younger staff were notably no where near as good and friendly as the mature staff who were excellent. We, as usual, kept our room clean and tidy so therefore noticed the patchy cleaning. The Iberostar we stayed at earlier in the year was far better on all these fronts.

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
When we checked in at reception Anna told us the room wasnt ready. She took my phone number and said she would contact me when the room was ready. Hours passed and I went back to see if the room was ready and it was however Anna didnt bother phoning me as promised. Terrible service and I didnt like her attitude. The other female receptionist (dark hair, didn't get her name) was very pleasant and helpful on check out. Room 104 .... clean and comfortable bed however the foul drainage smell in the bathroom was awful. The hotel was noisy and the breakfast area was like a nursery full of unruly children.

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely holiday with my family. Reception staff where very helpful.
Stayed 7 nights in Dec 2022

10/10 Excellent

janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent clean.food and drink fantastic plenty to choose from

8/10 Good

Mrs

Stayed 3 nights in Nov 2022

10/10 Excellent

Olga, Geneva

Liked: Staff & service, amenities, property conditions & facilities
Would have preferred larger and softer pillows.
Stayed 8 nights in Nov 2022

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd visit, looking forward to the 4th
Stayed 7 nights in Nov 2022

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a brilliant location, only 10 min walk into las Américas. Hotel had 4 pools with lots of slides for kids, but also has a adult pool for older couples without a family. Brilliant hotel for everyone
Stayed 9 nights in Oct 2022

4/10 Poor

Jeveendran

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Staff was rude and they didn't offer welcome drinks. We booked 2 rooms for 5 ppls but they offer only 4 beds on the 1st night
Stayed 3 nights in Sep 2022

10/10 Excellent

Sammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer Hols.
Fantastic hotel and the most friendly of staff. Absolutely spotlessly clean throughout and great food and drink selection. Will definitely be returning. We had a 12 night stay but decided to extend it a further 2 nights as we enjoyed it so much.
Stayed 2 nights in Sep 2022

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service at a resort hands down. Food was excellent & overall just a fun place to be.
Stayed 7 nights in Aug 2022

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water dispensers on every floor fill up your bottles less plastic waste
Stayed 7 nights in Aug 2022

6/10 Okay

Alice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is spacious and modern, the restaurant is excellent although after a week it gets a bit repetitive. The bedroom was comfortable and the staff was very friendly and helpful. Still, I WOULD JOT RECOMMEND TO ANYONE WITH CHILDREN UNDER THE AGED OF 4. Apart from the baby pool, there’s no toddler friendly area and no activity that is inclusive for the younger ones. We had to go out of the hotel most days to look for suitable playgrounds and other activities, which was really not our plan. That was very inconvenient as we stayed in similar hotels before and never had this problem. Disappointing, but we still had a nice time.
Stayed 9 nights in Aug 2022

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff right from reception to dining and play areas were very helpful and pleasant. One even used google translator to communicate with us! We had a great holiday, thanks.
Stayed 4 nights in Aug 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
We were lucky as our room was available upon arrival, we checked in before 3pm. Just an advice bring cash with you as you have to pay deposit for the pool towels. The hotel was full but we managed to get a sunbed everyday, two poools and slides that amazed the kids. They have a variety of activities for adults and for children, the kids club is an option if you have smaller children. Hotel as a couple of pharmacies nearby and a supermarket. I strongly suggest the all inclusive as the food and variety is value for money. Beach is just walking distance. If you have a late flight the Hotel provides at no cost a room so you can take a shower, there is also a secure bag room to leave your bags. (Ask at reception for details) Hotel cares about the environment: you have a water fountain on each floor to refill the glass bottle in your room. And the most important Staff is very friendly and they are really helpful.
Stayed 5 nights in Jul 2022

10/10 Excellent

judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great room and when I arrived I was greeted and given a refreshing drink. I arrived late at night and the staff was very kind and friendly. I would come here again, place is beautiful!
Stayed 1 night in Jul 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff , delicious breakfast lots of choice wouldn't hesitate to book here again .
Stayed 1 night in Jun 2022

10/10 Excellent

Warren

Stayed 7 nights in May 2022

10/10 Excellent

Heiðný

Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel with lots of outside space, the pools are excellent. Staff very helpful and polite, hotel is kept spotless as well. We had breakfast only and were very happy with the choices on offer. Would definitely stay again
Stayed 5 nights in May 2022

6/10 Okay

Allison

Stayed 1 night in Apr 2022