Search Hotels in Addison, TX with Indoor Pools

"Great service , great experience "

"Wish the bar staff would be clear about charging the room or your credit card. Makes it difficult at checkout. "

"For our first time being here its was a very good experience and the staf was friendly "

"We booked here for an anniversary trip. We were greeted on arrival and got checked in. We were disappointed to be given a room with the elevator directly outside our door. Despite being there Tues-Fri, it was a high traffic area and we listened to the elevator ding well into the evening while trying to sleep. It was a spacious room with separate bedroom and sitting area which was nice. The bed was quite comfortable but the outlets in the room didn’t work, particularly the bedside ones which meant we couldn’t use the lamp or charge phones on the nightstand. Other elements of the hotel were visibly worn including badly water damaged bathroom door and walls. Water pressure was too poor to wash hair. By far the most notable element of our stay was that our 7th floor room had an abundance of roaches. When we shared this with the staff they said they would let their manager know but we received no follow up. When we checked out, we reiterated this issue and did not receive so much as an apology and they barely acknowledged we had said anything. Because of the roach issue, we declined to take advantage of the breakfast beyond a cup of coffee. There was ample parking in the underground garage and that was convenient. "

"clean room, the staff was nice & answered all my questions. "