Choose a different hotel if you can
Posted 23-Jul-2017 on Hotels
We made our reservation online and checked in around 9:45PM. The lobby was musty and warm, badly in need of decorating. The clerk was uninterested in us as guests. He never even asked my name or requested ID/credit card. He just handed me a room key for down the hall. I told him we had requested a top floor room away from the elevator and ice machine. He said " I put you here so you were close to the door". The carpeting was very worn and some repairs seemed to be in progress. Reluctantly, he escorted us to the top floor but was not friendly at all. When we arrived upstairs, he asked if we wanted to stay in the king room next to the elevator. We had requested 2 queens, and told him we preferred a different room. He checked with the cleaning staff working on the floor and then let us into another room with two beds and turned on the AC. He returned later with a room key for us. The room was also musty but cleared up after the AC ran a while. Thankfully, the beds appeared to have clean linens, although worn, the bed was comfortable and the shower was hot. The towels were worn and stained but clean. The room had a TV, hair dryer and coffee maker. We went downstairs in the morning for breakfast but it was totally unappealing except for some fresh fruit. Upon leaving, there was nobody at the desk to check us out, Once outside, we noted that the grounds were very unkept too. This hotel is close to I-75 and could be a much better place to stay if someone gave it a make over.