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Overview of Park Royal Beach Acapulco

Photo gallery

Guest reviews

3.5 / 5Good
456 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive

Map

What's nearby

Popular LocationIcacos Beach18 min walk
Popular LocationBotanical Gardens of Acapulco5 min drive
Popular LocationEl Rollo Acapulco11 min drive
AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)26 min drive

Choose dates to view prices

  • Deluxe Room, Partial Ocean View

    Room amenities

    • 410 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Room (Nature View)

    Room amenities

    • 409 sq ft
    • Marina view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Room, Ocean View

    Room amenities

    • 409 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • Deluxe Room, Pool View

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Economy Double Room

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Acapulco

Located in Acapulco, Park Royal Beach Acapulco is near the beach. Gran Plaza Shopping Mall and La Isla Shopping Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Icacos Beach and Condesa Beach. Travelling with kids? Don't miss El Rollo Acapulco. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Our guests appreciate the resort's quiet location.

Visit our Acapulco travel guide
Popular Location

What's nearby

  • Icacos Beach - 18 min walk
  • Botanical Gardens of Acapulco - 5 min drive
  • El Rollo Acapulco - 11 min drive
  • Acapulco Convention Center - 13 min drive
  • Acapulco Golf Club - 13 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 26 min drive

Restaurants

  • Bahia — 1 min walk
  • El Pescador — 1 min walk

About this property

Park Royal Beach Acapulco

3.5-star property near the beach
At Park Royal Beach Acapulco , hit the nearby beach, dine on-site at Bahia or enjoy a drink at one of the resort's 3 bars/lounges. All 218 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Park Royal Beach Acapulco offers 218 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. 27-inch Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Acapulco resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and local beverages included

Land activities

Football
Volleyball

Lessons/classes/games

Aerobics
Bartending
Dancing
Yoga

Kids' club

Supervised activities for children between 5 and 11 years old

Entertainment

On-site entertainment and activities

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 6 per day

Food and drink

Free buffet breakfast
All buffet and à la carte meals, snacks and local beverages included
3 restaurants
3 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

2 outdoor pools
Aerobics classes
Children's pool
Fitness centre
Sauna
Snorkelling
Steam room
Volleyball

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Corner/local shop
In-room childcare (surcharge)
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Multilingual staff
Porter
Wedding services

Languages spoken

English
Portuguese
Spanish

Business services

24-hour business centre
Conference centre

Outdoors

Garden

Spa

Body scrubs
Body treatments
Facials
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Couples dining
Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

27-inch flat-screen TV
Satellite channels

Food and drink

Free bottled water

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 3 PM and 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Renovations and closures

This property is closed from 22 April 2020 to 17 June 2020 (dates subject to change).

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 6 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Park Royal All Inclusive Family Beach Resort
Park Royal Acapulco
Park Royal Hotel Acapulco
Park Royal Acapulco Hotel Acapulco
Park Royal Resort Acapulco
Park Royal Acapulco Family Beach
Park Royal Family Beach
Park Royal Acapulco All Inclusive Family Beach
Park Royal All Inclusive Family Beach
Park Royal Acapulco All Inclusive
Park Royal Acapulco Inclusive
Park Royal Acapulco Inclusive
Park Royal Acapulco All Inclusive
Park Royal Beach Acapulco Acapulco
Park Royal Beach Acapulco All-inclusive property
Park Royal Beach Acapulco All-inclusive property Acapulco

Guest reviews

5 - Excellent
94
4 - Good
152
3 - Okay
114
2 - Mediocre
63
1 - Poor
33
4.0
Cleanliness
3.8
Service and Staff
3.1
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

The kindness of the staff is the outstanding memory from my visit to Park Royal Beach Acapulco. From the moment I arrived, I was greeted by friendly bell staff, gracious food and beverage employees, and a helpful concierge. My time at the resort was during rainy season and the property was relatively empty. The staff used this less busy time to dote upon me and ensure that I was well cared for. This can be especially said for the food and beverage team. I was rarely without a drink in hand and, when dining, Julio and his team went above and beyond in service. I also appreciate the staff's patience as I stumbled through my days using less-than-perfect Spanish. Another great positive of this property was the private beach, albeit small. The property itself is not a "luxury" property, per se. The buildings are several decades old and, while maintained, I would not say maintained very well. During rain storms the lobby was filled with towels and buckets to catch water from the leaking roof. The funicular frequently had issues where it wasn't working. The bathtub drained slowly and the AC was sporadic. Things along these lines. But we took it in stride and none of this was a great negative impact on our experience. And, to be honest, at the low price I paid for this trip I'm not sure that I could have expected more. It would be like paying for a Quality Inn and expecting the Montage. Overall, I'd recommend the Park Royal. It also seems great for a family with children.

Stayed 8 nights in Sep 2019

3/5

  • Liked: Cleanliness

They advertise check in is 3pm, but never have I not been allowed to check in a minute before 3. We arrived at 12:30 and had no access to facilities unless we wanted to pay crazy high prices for bad food. The food was the same everyday and was only edible at best. Most of the employees spoke no english at all. Our room was in the Jazmin tower and every night there was a live band outside that started about 9:30 pm and went several hours. Secluded location and you have to have a taxi everywhere, which costs $6-8 each way.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Million dollar view, safe swimming in the bay. Food plain, but excellent. Many steps, difficult to negotiate for handicap.

Stayed 7 nights in Mar 2020

2/5

  • Disliked: Amenities, property conditions & facilities

It was too many kids the main pool was very small the beach was tiny does not look like the pictures. The food was not great at all got very sick eating the last night there at the Mexican restaurant. The lobby was very small and no activities at the resort.lunch buffet was very disappointing!

Stayed 3 nights in Feb 2020

2/5

  • Disliked: Cleanliness

Not What We Expected

Stayed 3 nights in Jan 2020