Get an overview of this hotelFamily-friendly resort on the beach, with 2 outdoor swimming pools

Collecting Nectar Points

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Icacos, this beachfront resort is in the city centre and within a 10-minute walk of Naval History Museum and Casa de la Cultura. Acapulco Golf Club and El Rollo Acapulco are also within 1 mile (2 km).

Resort features

Spend the day playing on the beach then return to dine at one of Grand Hotel Acapulco's 3 restaurants.

Room amenities

All 573 properties boast deep soaking bathtubs, and offer free WiFi and balconies. For a bit of entertainment, LED TVs come with cable channels, and guests will also find 24-hour room service and hairdryers.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Lobby
During renovations, the resort will make every effort to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. Bring your whole family to Grand Hotel Acapulco for summer fun including 2 the outdoor swimming pools, the free kids' club and the kids' pool.

Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and A poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a fitness centre, a garden and a terrace. On-site parking is available (surcharge).

  • Number of outdoor pools - 2 
  • Babysitting or childcare 
  • Elevator/lift 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • Children's club 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Beach cabanas (surcharge) 
  • Tours/ticket assistance 
  • Meeting rooms 9 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Concierge services 
  • Laundry facilities 
  • Total number of rooms - 573 
  • Television in common areas 
  • Number of floors - 23 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Private bathroom 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • Blackout drapes/curtains 
  • In-room safe 
  • In-room childcare (surcharge) 
  • Free toiletries 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • Premium TV channels 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.

Grand Hotel Acapulco has 3 restaurants on-site.

24-hour room service is available.

Nearby Things to Do

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between MXN255 and MXN300 for adults, and MXN155 and MXN200 for children (approximately)
  • Self-parking fee: MXN100 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hotel Acapulco
  • Grand Acapulco
  • Hyatt Regency Acapulco
  • Hyatt Acapulco
  • Acapulco Grand Hotel
  • Acapulco Hyatt

We should mention

Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.


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