Ratings based on 37 Verified Reviews

4.5 out of 5
86% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

An excellent place

Posted 20-Nov-2017
I am currently travelling a lot for work and this hotel was a relief to find. The benefit of 24 hour room service and the convenience of a kitchen gives you ultimate choice. Local supermarkets are very well stocked with everything you need and the one in the World Trade Centre Mall, just across the road, sell a lot of Waitrose products. Staff here are simply brilliant and they even acquired a toaster for my poached eggs on toast addiction. I never normally recommend hotels but all of the staff here should be congratulated for they dedication and consistently positive attitude.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Great location, lovely staff and value for money

Posted 16-Nov-2017
Pros: Spacious rooms, good location and great staff.
This was one of the cheapest hotels that I could find in Abu Dhabi but it was absolutely great value for money. The staff were super friendly and helped with all of my requests, the room was much bigger than I expected and the location was very central. Would stay again.
Comment from Hotel Management
19-Nov-2017 by Julie, Hotel Management
Dear Ms. Amy, Thank you for sharing your review following your visit to the Eclipse Boutique Suites and it is truly encouraging to know that we succeeded in providing you a stay that left you truly satisfied. Your kind words are greatly valued and we look forward to welcoming you back again in the near future. Kind regards, Julie
5 out of 5
Recommended
for Everyone
by A verified traveller from USA

Great long-stay hotel

Posted 21-Aug-2017
Pros: - Staff is excellent. - Rooms are spacious. - Good and tasty room service. - Great location - Great value and good price
Cons: - Internet is slow. - Windows are sealed shut except for balcony.
We are staying in the 2-bedroom grand suite. Hotel is in great location, easy walking distance to the beach, to a mall and grocery store. The rooms are good size and comfortable. The kitchen is small but functional (wish there was a dishwashing machine). The staff is excellent. Julie is absolutely fabulous, and the whole staff is friendly and very helpful. There is access to a roof-top pool at a nearby hotel. The hotel is also very kid friendly. We are staying with our two small children. The nearby World Trade Center mall(5 min walk) has a children's play area (paid but reasonable). If your child is over 5 there is an option for day care, if under 5 you cannot leave them. There is a dry cleaner 1 min walk from the hotel. There are four restaurants in the WTC mall that have full bars (in an area called the HUB). The Pizza Express restaurant has a nice band and good pizza. Parking is a problem. The hotel charges 20 AED ($5) per day for having the staff park your car. There is a blue parking meter where you can pay yourself for 15 AED per day, but you must have coins or a UAE credit card. Foreign cards are not accepted. On Friday's parking is free, but there are almost never any spots vacant. The windows to the flat are sealed shut. Access to the "balcony" which is a 1 square meter closet with a window that is normally locked. The staff will provide a key upon request. This is the only window which will open to allow fresh air into the room.
Comment from Hotel Management
21-Aug-2017 by Julie, Hotel Management
Dear Mr. Rick, Thank you for taking the time to write your review and we are pleased to hear that you continuously enjoy your visits to the Eclipse Boutique Suites. We have noted your comments regarding the internet and as guest feedback is of extreme importance to us, please be assured that your review has been shared with the relevant manager to avoid such situation to reoccur. Kind regards
5 out of 5
by Gary

Friendly welcoming place to stay

Posted 02-Jan-2017 on Hotels
The hotel staff were very helpful and welcoming. Great position close by the world trade centre and transport links. Would stay here again if in Abu Dhabi. Thank you for an enjoyable stay.
Comment from Hotel Management
24-Jan-2017 by General Manager, Hotel Management
Dear Valued guest, Thank you for your positive feedback and looking forward to welcoming you again. Management.
4 out of 5
by Hugh

Convenient and clean and well-situated hotel.

Posted 25-Dec-2016 on Hotels
Very nice staff and overall good property that is clean, well maintained, in safe area and withi walking distance of park, Corniche, small shops and mall.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Oct-2016
The staff was very friendly and professional at the front desk including the porters
Comment from Hotel Management
18-Dec-2016 by Management, Hotel Management
Dear valued guest, Thank you for your positive comments and this would motivate our staff. Hope to see you soon.
4 out of 5
by A verified traveller

practical, good for longer stays

Posted 25-Oct-2016 on Hotels
It is a well designed hotel for longer stays
Comment from Hotel Management
29-Oct-2016 by General Manager, Hotel Management
Dear valued guest, It is a pleasure having you stayed in our hotel and your valuable comments. We look forward and awaiting to welcome you in your next visit. Best regards, Stanley Gomez General Manager
5 out of 5
by A verified traveller

Posted 25-Sep-2016 on Hotels
It was great ...
Comment from Hotel Management
29-Oct-2016 by General Manager, Hotel Management
Dear Valued guest, We highly appreciate your valuable comments and we will be not in the picture without your positive contribution. Thank you for staying with us looking forward to seeing you again. Best regards, Stanley Gomez General Manager
4 out of 5
by Mary Joy

bad reception staff

Posted 10-Jun-2016 on Hotels
bad Reception service.... i booked grabd suite.... delux two bedroom... ofcourse we are family.... the re ption keep on calling us for nonsense reason... we didnt enjoy our stay... and mayne this is the last time....
5 out of 5
by Not Provided

This traveller left a rating score only Posted 29-Oct-2015 on Hotels