More a man's hotel than a family one
For the most part I enjoyed my stay, although my room was not
ready upon arrival and I arrived after 330pm due to heavy traffic and
The original staff at the reception were a mixed blessing. The gentleman
curt and really unfriendly from the point of a village boy, visiting the big city
of Abu Dhabi. The woman was warm to tepid, not even a smile from either of
them until I stopped, stared them straight in the eyes and smiled, saying "THANK
YOU", when I really wanted to say, "you must not enjoy your work, you seem so unenthusiastic and limp".
I took a different room so that I could sleep quickly. The bath was old but very clean and the maintenance/security crew were SUPERIOR, very warm and helpful, fixing my small complaint quickly.
Location is great from my point of view. Easy to walk, shop, hospital, beach, taxis, etc. BUT don't walk outside after midnight, hookers walking the street, men passing out escort cards, sticking them on the vehicles. I was asked twice if I wanted sex which was OFFENSIVE. It is NOT a family hotel or area. I would say there are good places to eat and things to see within 10 minutes walk though. I was greeted by a couple of VERY NICE, helpful, warm and pleasant receptionists and bellman on the way out. The exit was very quick. Park your own car and be prepared to pay for the space before going to bed, (front desk helped me with that). I thought it was an average place to stay, might stay again, not sure yet.
Comment from Hotel Management
25-Oct-2017 by Reservation, Hotel Management
Dear Valuable Guest,
Warm greetings from KingsGate hotel Abu Dhabi by Millennium hotels and resorts and thank you for your valuable time to write your review about our hotel, It is only through valued comments & feedback that we can strive to better our product and refine our services.
Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities and your willingness to share your recent experience is genuinely appreciated. Kindly be informed that All On-line rates are not fixed and are changing on timely basis depending on the hotels' availability. However, we will be looking into the point highlighted in order to provide you of better service in the future.
My team and I will do our best to continue providing our world class service to meet and even exceed your expectations.
Again thank you very much for staying with us and we look forward to welcoming you back at the KingsGate hotel Abu Dhabi by Millennium hotels and resorts.