Ratings based on 74 Verified Reviews

3.9 out of 5
94% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2017
Switches are not working properly. Tv channels hard to navigate. Arabian tv channels available only. Housekeeping inconsistent.
5 out of 5
by Tony

Great value!

Posted 18-Jan-2017 on Hotels
Service and room cleanliness were excellent for the price. Only complaint is about parking. It's only free up to midnight. After that it's paid parking. Relatively cheap but just a heads up. Otherwise excellent place.
Comment from Hotel Management
19-Feb-2017 by General Manager, Hotel Management
Dear Our Valued guest, Thank you for staying with us. We highly appreciate your kind feedback about your experience and trust we will share these to our team to provide you the best service in the future. Please note that our facilities and policies are mentioned in the website for your perusal. We are looking forward to welcome you again soon. Sincerely, General Manager
2 out of 5
by Meriem

Posted 15-Jan-2017 on Hotels
just mediocre hotel that will not suggest to anyone just a clean bed to sleep . and nothing else
4 out of 5
by Angel

Convenient, Affordable and Clean Hotel

Posted 07-Jan-2017 on Hotels
The price is affordable for a luxurious stay. The rooms are clean and the staff are very accommodating.
Comment from Hotel Management
19-Jan-2017 by General Manager, Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate Hotel. It is our pleasure to have you here with us. We highly appreciate your kind feedback and trust we will look into your highlighted points for better service in the future. Looking forward to welcome you back. Sincerely, General Manager
4 out of 5
by Sudharsan

Posted 02-Jan-2017 on Hotels
Comment from Hotel Management
19-Jan-2017 by General Manager, Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate Hotel. It is our pleasure to have you here with us. We highly appreciate your kind feedback and trust we will look into your highlighted points for better service in the future. Looking forward to welcome you back. Sincerely, General Manager
2 out of 5
by Bilal

Posted 01-Jan-2017 on Hotels
Comment from Hotel Management
19-Jan-2017 by General Manager, Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate Hotel. It is our pleasure to have you here with us. We highly appreciate your kind feedback and trust we will look into your highlighted points for better service in the future. Looking forward to welcome you back. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Great customer service

Posted 31-Dec-2016
I liked this hotel. It is close to abu dhabi mall. Comfortable beds. Good air conditioner. Only down side is that it is right next to a mosque. So if you are a light sleeper the call to prayer may wake you up early in the morning. Also hotel parking. Much of the street parking is for residents only, so be careful where you park. The hotel staff are happy to help you find a parking spot and help pay in the meter box.
Comment from Hotel Management
19-Jan-2017 by res, Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate Hotel. It is our pleasure to have you here with us. We highly appreciate your kind feedback and trust we will look into your highlighted points for better service in the future. Looking forward to welcome you back. Sincerely, General Manager
4 out of 5
by arjuna

Posted 23-Dec-2016 on Hotels
Comment from Hotel Management
19-Feb-2017 by General Manager, Hotel Management
Dear Our Valued guest, Thank you for staying with us. We highly appreciate your kind feedback about your experience and trust we will share these to our team to provide you the best service in the future. Please note that our facilities and policies are mentioned in the website for your perusal. We are looking forward to welcome you again soon. Sincerely, General Manager
5 out of 5
by A verified traveller

Posted 15-Dec-2016 on Hotels
It is great to relax in a hotel where eventhough it was situated in within the city, the place was very quiet. One thing it needs improvement though, it needs its own parking space for its guests knowing that the hotel is usually full.
Comment from Hotel Management
19-Jan-2017 by General Manager, Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate Hotel. It is our pleasure to have you here with us. We highly appreciate your kind feedback and trust we will look into your highlighted points for better service in the future. Looking forward to welcome you back. Sincerely, General Manager
4 out of 5
by A verified traveller

Downtown convenient

Posted 13-Dec-2016 on Hotels
Staff were extra friendly and helpful.
Comment from Hotel Management
19-Jan-2017 by General Manager, Hotel Management
Dear Our Valued Guest, Thank you for choosing to stay at Kingsgate Hotel. It is our pleasure to have you here with us. We highly appreciate your kind feedback and trust we will look into your highlighted points for better service in the future. Looking forward to welcome you back. Sincerely, General Manager