Ratings based on 416 Verified Reviews

4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from londrina, pr brasil

Hotel Maravilhoso

Posted 25-Feb-2017
Pros: Cafe da manhã
Cons: Achei os travesseiros pequenos
Location: Super bem localizado, vizinho a casa do sheiik!!
Hotel maravilhoso, atendimento exemplar, quartos maravilhosos, cafe da manha esplêndido !
3out of 5
Recommended
for Everyone
by A verified traveller from Abu Dhabi

Overrated and Overpriced

Posted 21-Feb-2017
Pros: Hotel and grounds are exceptional.
Cons: Room facilities should match and surpass that of other high end hotels.
Location: Excellent location in the heart of the city.
The hotel and its grounds are exceptional and should be experienced at least once, however after that I feel the whole experience is overpriced and overrated. The room and service provided is no more than you would receive at other high end hotels. Things that you would expect to be provided as standard within your room such as tea and coffee are all chargeable at the palace. We stayed as part of our 10th wedding anniversary which was made known the hotel well in advance however other than the check-in staff wishing us "Happy Anniversary" no other acknowledgement was made by the hotel. Other hotel groups have always at least placed flowers within our room. We had requested an upgraded room (which we were willing to pay) but we were informed the hotel was full and a diamond room was not available, however during our stay the hotel almost felt deserted. I cannot believe that they were more than 20% capacity during our stay. Overall we felt disappointed as we had expected so much from our stay.
4out of 5
Recommended
for Everyone
by A verified traveller from BA

Superb facilities, beach and common areas, OK room

Posted 06-Feb-2017
The hotel common areas, beach cafes and restaurants are amazing. The rooms are not that impressive though, I got the Pearl Room and it is nice with a beautiful balcony, however the decoration is not as per the rest of the hotel quality and the tv is awkwardly placed on an angle not facing the bed. You can get nicer rooms in Abu Dhabi for that price.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Dec-2016
Esperienza eccezionale. Hotel da favola, tutto perfetto, dalla camera ai servizi, dalla cucina alle piscine e alla spiaggia... da vivere almeno una volta nella vita!!!
3out of 5
by A verified traveller

security issues

Posted 01-Dec-2016
Very dissatisfied with the security element of our stay. Everywhere we went in the hotel we were challenged by security. We didn't feel like guests but like imposters. I did complain twice only to be told very little could be done as there were VIP's staying the hotel. Obviously we weren't important enough. Very sad as we had stayed 3 years previous and had wanted to return for my 50th birthday at F1 time. The hotel really had lost its sparkle for me and I won't be returning anytime soon.
5out of 5
by A verified traveller

Glamorous hotel.

Posted 12-Nov-2016 on Hotels
The hotel is amazing. The staff were excellent. We would advise the half-board.
5out of 5
Recommended
for Everyone
by A verified traveller from NYC, United States of America

Fantastic Hotel

Posted 02-Nov-2016
Pros: The hotel grounds are amazing
Cons: Everything was perfect
Location: Beach. Try 300 at Etihad Towers Jumeira. Don't bother with the Heritage Village
Absolutely fantastic hotel by any measure. Luxurious beyond belief. Amazing beach. Great restaurants on the property.
4out of 5
by A verified traveller

Posted 02-Nov-2016 on Hotels
Excellent hotel for outdoor activities.. unfortunately no cafe maker or cattle in room and very expensive room service and drinks generally
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Oct-2016
Geweldig hotel! Alles klopt, service, eten, kwaliteit Staat hier hoog genoteerd.
5out of 5
by A verified traveller

Amazing stay

Posted 17-Oct-2016 on Hotels
Another Amazing stay at Emirates Palace. All Staff very informative and welcoming.