Ratings based on 470 Verified Reviews

4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Royal treatment

Posted 13-Dec-2017
From the moment we walked in we received the highest level of treatment. The receptionist found us a room even though we arrived before the regular check-in time. The room was amazing with luxurious furnishings. All the hotel staff were extremely courteous. The palace had amazing decorations. The breakfast buffet offered a wide variety of delicious options. I enjoyed every moment I was there. I can’t wait to return there.
5 out of 5
Recommended
for Everyone
by A verified traveller from virginia

Wonderful Magical Place

Posted 12-Dec-2017
If you have the opportunity to stay at Emirates Palace please do it. We stayed post cruise and were given a lovely quiet room with balcony and city view as requested. We arrived prior to check in time and they were able to accommodate us early. The grounds are spectacular ...pools...lazy river...beach...bikes available to ride...Bedouin tent and camels...breakfast buffet is full of fabulous choices. We hope to make it back to this part of the world someday and will enjoy this place again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

A real royal palace hotel in Abu Dhabi

Posted 24-Nov-2017
A wall to wall royal palace. Very nice. You can enjoy waking indoors and enjoy the exceptional interiors or you can walk outside and enjoy the exceptional beauty of the gardens and beaches. Will definitely stay here again😎
3 out of 5
by A verified traveller

Posted 23-Nov-2017
The hotel is huge and it takes forever to go from one point to another. The rooms are rather small
3 out of 5
by A verified traveller from Los Angeles

Beautiful Hotel but needs attention to details.

Posted 03-Nov-2017
Beautiful property, unique location and landmark building but facilities are not according to what they charge. Its not acceptable to have carpet stains and dirty furniture, at least not for a 5star. Management and staff are extremely nice and made best efforts to provide a better room. Hotel needs a remodel urgently, bathrooms are dated and rooma feel tired.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Best of the best

Posted 17-Sep-2017
A great hotel to stay in. Great staff , great breakfast and great. Service . I will be delighted to stay there again.
5 out of 5
by imraan

Palace

Posted 17-Sep-2017 on Hotels
A true palace
2 out of 5
by A verified traveller

Unfriendly staff

Posted 15-Sep-2017
Pros: The place is gorgeous and spotless Breakfast buffet was amazing Cons Very rude and unfriendly staff if you are women. Felt unwelcome bed was hard as a stone very uncomfortable with a lump in the middle. No pictures allowed in lobby area They sent to my room a bottle of champagne made it look like if it was free. When I called later to ask, it was not, very bad taste Overall I don't recommend this hotel
2 out of 5
by A verified traveller from Mexico City

Disappointed

Posted 15-Sep-2017
Thought it was going to be amazing but I definitely never going back there Very rude and unfriendly staff if you are women. Men are treated as boss but the opposite with women, and I was traveling with my 25 and 21 girls and wife. The place is amazing and impecable, everything is clean as new. But the matress was hard and uncomfortable with a lump in the middle, not the kind of bed you want when your paying. When I was settling in my room the butler came with a bottle of champagne and some orange juice, like if it was complementary and put it in the table welcoming us. Later I called to ask if it was really a comp but no, it's was near 150 dollars only the juice was a comp. Very bad taste. Breakfast buffet was amazing But overalls I will never come back there, specially for the disrespect they still have for women Another thing that make felt unwelcome was that no pictures are allowed in lobby area, and as I said I was traveling with 2 girls that love pictures everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveller from surrey

Outstanding

Posted 02-Sep-2017
The most fantastic place we have ever stayed! We want to go back already. Everything was perfect - pure luxury - wonderful staff, spotlessly clean, excellent security. Another wonder of the world has been created!