Ratings based on 389 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from São Paulo

“Experiência inesquecível!”

Posted 21-Aug-2016
Pros: O hotel é enorme, fica dificil conhecer tudo andando, mas tem bicicletas e carrinhos de golf para andar na parte externa.
Cons: Nada
Location: Muito bem localizado, Amei tudo, é um verdadeiro palácio impecável em tudo
Hotel maravilhoso! Tudo lindo e impecavel. Quarto grande com cama enorme. Comida deliciosa
5out of 5
by A verified traveller

Posted 19-Aug-2016
Pros: 朝食が最高です!
Cons: 部屋にコーヒーか紅茶が置いてあればなおよし。
真夏に宿泊したので外を出歩くことはほとんどできませんでしたが、ホテル内のカフェ、レストラン、部屋がとても綺麗な造りだったので、存分に楽しめました。
5out of 5
by A verified traveller

Paradise!

Posted 07-Aug-2016
Very beautiful hotel . Love everything and every minute staying in this palace. Sadly we tried to get extra 30 mins late check out ( from 12:00-12:30 ) but the duty manager on that day denied our request . Maybe cos we were only stay just 1 night. (5th-6th Aug) .. But overall experience was memorable. The room service staff who served us as well as the butler were incredibly well trained . Impressive service!! W.Franck # room 3302 ( 5th Aug )
5out of 5
by A verified traveller from m

Le luxe a l'état pur .......

Posted 06-Aug-2016
extraordinaire, j'ai fait de nombreux voyages, connu des 5 étoiles dans de nombreuses destinations et n'imaginais pas un tel accueil et un tel confort. C'est une expérience à s'offrir ne serait ce que pour un très court séjour.
5out of 5
by A verified traveller

"E'tutto oro quello che luccica"

Posted 25-Jul-2016
Entrando in questo hotel si ha l'impressione di entrare in una favola. Bellissimo, curato in ogni particolare nonostante la sua grandezza (si estende per una vasta area e proprio questo permette agli ospiti privacy e tranquillità). All'interno si trova veramente tutto:piscine, palestra, spa, spiaggia, bici e tanta cortesia, pulizia e cordialità. Per non parlare della colazione: anche i palati più esigenti possono essere accontentati. Ogni stanza è dotata di Ipad che può essere utilizzato sia per visionare i servizi dell'hotel sia per navigare in rete. All'interno numerosi ristoranti, tutti di livello elevato, consigliamo Le Cafè dove si può gustare un attimo hamburgher di cammello accompagnato da "gold fries" ed il famoso "gold cappuccino".
3out of 5
by A verified traveller

Posted 12-Jul-2016
Great facilities. Staff can be a little over bearing regarding dress code and bringing simple snacks/drinks back to the hotel. They do not provide a kettle, tea or coffee in room. What are they expecting me to do?
5out of 5
by A verified traveller

Posted 29-Jun-2016
This hotel is very nice.It was like a dream. I can't express in words how moved I was. I want to stay here!
5out of 5
by Julie

This traveller left a rating score only Posted 28-Jun-2016 on Hotels
5out of 5
by Justin

Posted 26-Jun-2016 on Hotels
Perfect stay. Grand decor. Excellent service. Could do with coffee/tea making facilities in-room.
5out of 5
by hyunjun

This traveller left a rating score only Posted 23-Jun-2016 on Hotels