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Reviews of My Place Hotel - Aberdeen, SD

3 out of 5
My Place Hotel - Aberdeen, SD
410 Harvard Street South, Aberdeen, SD

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 274 reviews" "
Rating 8 - Good. 73 out of 274 reviews" "
Rating 6 - Okay. 19 out of 274 reviews" "
Rating 4 - Poor. 7 out of 274 reviews" "
Rating 2 - Terrible. 9 out of 274 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family and small children
Our stay was amazing!!! The staff went above and beyond any staff I have dealt with.
Stayed 2 nights in Apr 2024
Response from Jen on 15 Apr 2024
Katrina, it was our pleasure to have you and your daughter as our guests. We look forward to the next time you are in Aberdeen. Don't forget to look us up and maybe there will be something fun to do! Have a wonderful week! Jen Ohare - General Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, most friendly I've ever experienced at a hotel. The room was clean, the whole property was in good condition. The only negative was the amount of noise from the floor above, it sounded like they were stomping. However, that could have had more to do with the people in that room than the quality of the hotel. I would definitely stay again.
Stayed 1 night in Feb 2024
Response from Jen on 25 Feb 2024
Thank you for your online review. Your feedback is very helpful to us and we value your opinions. Please know if you ever need anything while staying with us, we would do anything possible to make your stay great! We greatly appreciate your business and hope you will return soon. Have a wonderful rest of your weekend.

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good affordable place to stay; clean, quiet, comfortable. Kitchen stove, sink and fridge, but no kitchen utensils or cooking equipment.
Response from Jen Ohare on 25 Feb 2024
Thank you for your online review. Your feedback is very helpful to us and we value your opinions. Please know if you ever need anything while staying with us, we would do anything possible to make your stay great! We greatly appreciate your business and hope you will return soon. Have a wonderful rest of your weekend.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet.
Stayed 2 nights in Nov 2023
Response from Jen on 20 Nov 2023
Sara, thank you for your review on Expedia. We appreciate your business and hope you will visit us again soon! Have a wonderful day!

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

8/10 Good

Rick

Stayed 2 nights in Nov 2023
Response from Jen on 17 Nov 2023
Rick, thank you for reviewing us on Expedia. We appreciate your feedback and your business. Hope you will visit us again soon! Have a wonderful weekend!

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Jen on 14 Nov 2023
David, thank you for your review on Expedia. We appreciate your business and hope you will visit us again soon! Have a wonderful day!

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room and friendly staff. Easy to check in. Would stay here again.
Stayed 1 night in Oct 2023
Response from Jen on 17 Oct 2023
Thank you Kristine for your review. We appreciate your business and hope you will visit us again soon! Have a super week! Jen Ohare - General Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jen Ohare on 12 Oct 2023
Philip, thank you for your review on Expedia. We appreciate your feedback as well as your business. We hope to see you again in the near future. Have a wonderful day! Jen Ohare - General Manager

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair value.
Good location. Walk to food choices. Very friendly and responsive staff. Older property but clean. Small shop with a bit of everything. No breakfast.
Stayed 1 night in Sep 2023
Response from Jen on 28 Sept 2023
Fred, thank you for your review on Expedia. We appreciate your feedback as well as your business. Wishing you a wonderful day! Jen Ohare - General Manager

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Overall was good room was musty and had weird smell but seemed fairly clean
Stayed 1 night in Sep 2023
Response from Jen on 21 Sept 2023
Christopher, thank you for your review on Expedia. I am so very sorry for the inconvenience of having a smell in your room. Please know we got right in there to make sure it didn't happen again with another guest. Again, my sincerest apologies. I do hope you will give us another opportunity to serve you. Have a wonderful evening. Jen Ohare - General Manager

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jen on 18 Sept 2023
Thank you for your review on Expedia. Your feedback is very important to us. Your business is greatly appreciated and do hope you will visit us again soon! Have a wonderful day! Jen Ohare - General Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Property conditions & facilities
Ac didn’t work too well. But overall great hotel with friendly staff.
Stayed 1 night in Sep 2023
Response from Jen on 18 Sept 2023
Michael, thank you for your review. I apologize for the AC not working properly, we will get in there and take a look at it! We appreciate your business and do hope you will visit us again soon! Have an enjoyable day! Jen Ohare - General Manager

10/10 Excellent

Chad

Stayed 1 night in Aug 2023
Response from Jen on 18 Sept 2023
Chad, thank you for your review on Expedia. Your feedback is very important to us. We appreciate your business and do hope you will visit us again. Have a terrific day!

6/10 Okay

Landon

Travelled with family
Liked: Staff & service
Property is average.
Stayed 1 night in Aug 2023
Response from Jen on 16 Aug 2023
Landon, thank you for your review on Expedia. Your feedback is greatly appreciated. We do hope you will visit us again to hopefully give you more of a "Wow" factor. We do appreciate your business. Have a great day!

8/10 Good

James

Stayed 1 night in Aug 2023
Response from Jen on 31 Aug 2023
James, thank you for your review on Expedia. We appreciate your business and hope we will be able to serve you in the near future. Have a wonderful day! Jen Ohare - General Manager

10/10 Excellent

Steven, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and comfortable. Some of the My Place hotels have amazing common areas; this one had more average common areas. The staff was super friendly.
Stayed 1 night in Jul 2023
Response from Jen on 18 Jul 2023
Steven, thank you for your review on Expedia. Yes, the newer My Place Hotels have great common areas. We do appreciate your business and thank you for staying with us in Aberdeen. Hope you will visit us again soon! Have a super week! Jen Ohare - General Manager

10/10 Excellent

Jolaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly!
Stayed 1 night in Jul 2023
Response from Jen on 14 Jul 2023
Thank you for your feedback on Expedia. We appreciate your business and the opportunity to serve you! Wishing you a great weekend! Jen Ohare - General Manager

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Jen on 27 Jun 2023
Jerry, thank you for your review on Expedia. Your business is very important to me and greatly appreciated. We sincerely hope you will visit us again soon! Have a great day and rest of your week! Jen Ohare - General Manager

8/10 Good

Krista, Omaha

Travelled with family
Liked: Cleanliness, staff & service
First time staying at a My Place and would happily do so again. I like to go on long road trips and am always looking for affordable hotels with kitchens so I don’t have to eat out every meal. We had one issue during our stay, the refrigerator fuse kept blowing and we had to reset it multiple times. We finally discovered if we shut off the ice maker the problem was resolved short term. We notified the hotel and I have no doubt it will be addressed. I can’t say enough about the excellent customer service!
Stayed 2 nights in Jun 2023
Response from Jen on 6 Jun 2023
Krista,Thank you for your review on Expedia. Your feedback is greatly appreciated as we want to know always what we can do better or keep doing for our guests! Thank you for your business! Have an enjoyable day! Jen Ohare - General Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Auesome
Stayed 1 night in May 2023
Response from Jen on 31 May 2023
James, thank you for your review on Expedia. We are so happy you had a great stay. Your business is greatly appreciated and hope you will visit us again soon! Have an amazing day! Jen Ohare - General Manager

10/10 Excellent

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place and could do laundry
Stayed 3 nights in May 2023
Response from Jen Ohare on 18 May 2023
Karen, thank you for your review on Expedia. Your feedback and business is greatly appreciated. We sincerely hope you will visit us again soon! Jen Ohare - General Manager

10/10 Excellent

Chaney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jen on 7 May 2023
Thank you for your review on Expedia. We appreciate your business and sincerely hope you will visit us again soon! Have an amazing day! Jen Ohare - General Manger

10/10 Excellent

WAYNE, SIOUX FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Jen on 22 Mar 2023
Wayne, thank you for your review. Your business is very important to us! We hope you will visit us again soon! Have a super day! Jen Ohare - General Manager

4/10 Poor

Megan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We were supposed to have two queen beds and we had one. Slept 5 people in a room with one bed. The staff brought up an air mattress. We came home with bed bugs. Not staying here again.

2/10 Terrible

Jim

Disliked: Staff & service
Horrible why did no one contact me that there was no room available?? I drove 200 miles to have no room. You ruined everything!!!! I had no choice bit to drive back home. Thanks for making this the worst it could be. Why can no one tell me what happened and why ? You say your sorry buy it means nothing when you do nothing about your mess up. Thanks again for making this day pure hell for me.!!!!!!!!!!
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All-around Great!
Great stay! Staff is very friendly and helpful. Quiet and very comfortable.
Stayed 3 nights in Dec 2022
Response from Jen on 27 Dec 2022
Michael, thank you for your review. We appreciate your business and the opportunity to serve you. We hope you will visit us again soon! Have an amazing Holiday Season! Jen Ohare - General Manager

10/10 Excellent

Haley

Stayed 1 night in Oct 2022
Response from Jen on 17 Oct 2022
Haley, thank you for reviewing us! We appreciate your feedback and your business. We love our guests and hope you will return again soon! Have a wonderful evening and a great week. Jen Ohare, General Manager

10/10 Excellent

Carolyn, Fargo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and responsive staff. Very clean and comfortable room.
Stayed 2 nights in Aug 2022
Response from Jen on 7 Sept 2022
Carolyn, Thank you for your review on Expedia! We appreciate your business and hope you will return to see again soon! Have an amazing day! Jen Ohare - General Manager

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it had pool but great place. Would be goid place for staying more than 1 day
Stayed 1 night in Aug 2022
Response from Jen on 23 Aug 2022
James, thank you for staying with us! We appreciate your review as well as your business. Please come and visit us again soon! Have an amazing day! Jen Ohare - General Manager

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jen on 16 Aug 2022
Dennis, thank you for staying with us! We appreciate your review, but most importantly you had a great stay. We sincerely hope you will visit us again soon! Have a great week! Jen Ohare - General Manager

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jen on 2 Aug 2022
Thank you for reviewing us on Expedia. We appreciate the opportunity to serve you and hope you will visit us again. Have a super day! Jen Ohare - General Manager

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Jen on 21 Jul 2022
Dennis, thank you for reviewing us on Expedia. We are so happy you had a good visit with us! We appreciate your business and the opportunity to serve you at our hotel. Have a great day! Jen

10/10 Excellent

sheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Wonderful, friendly staff. Comfortable beds. Will stay again.
Stayed 1 night in Jul 2022
Response from Jen on 20 Jul 2022
Sheri, Thank you for your review on Expedia. We greatly appreciate your business and thank you for the opportunity to serve you! Have an amazing day! Jen Ohare - General Manager

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Jen on 20 Jul 2022
Kim, thank you for your review! We appreciate your business along with the opportunity to serve you! We hope you will stay with us again soon! Have a blessed day!

10/10 Excellent

Brenda, Green bay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so clean and smelled nice. The front desk lady who checked me in was extremely friendly and even gave my 5 yr old a snack. She made check in very fast and easy. The night desk lady was also very friendly and accommodating. There are many stores and restaurants in walking distance and delivery too. Over all it was a lovely experience. When visiting my family next time, I will be staying here again.
Stayed 1 night in Jul 2022
Response from Jen on 20 Jul 2022
Brenda, thank you so much for visiting at our hotel. We appreciate your business and the opportunity to serve you and your family. We sincerely hope you will stay with us again in the future! Enjoy your day! Jen Ohare - General Manager

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled like a strong dog kennel in the room
Our room stunk so badly like a very strong dog kennel smell. It also smelled of cleaner like they tried to clean it but the dog smell was absolutely horrible!!! Just like being able to choose a smoking or non smoking room, hotels need to start letting us choose pet or no pet room. The smell ruined the stay!
Stayed 1 night in Jun 2022
Response from Jen on 15 Jun 2022
Hi, my name is Jen Ohare and I am the General Manager. I remember checking you and your friend into the hotel and you kindly letting me know of the problem before leaving for the evening. We did try to resolve the problem, but failed to get the job done. Please know how very sorry I am as I did not or ever want your stay to be nothing but the best. If you would be willing to call me at the hotel so we could discuss a way I can make things right, I would be grateful! Thank you and have an amazing day!

2/10 Terrible

Nick

Stayed 2 nights in Jun 2022

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jen on 3 Jun 2022
Gina, thank you for your review on Expedia. We appreciate your business and opportunity to serve you. We hope you will stay with us again when traveling to Aberdeen, SD. Have a wonderful weekend!

10/10 Excellent

KEVIN, White Bear Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, just clean, modern facility with helpful staff.
Stayed 1 night in May 2022
Response from Jen on 13 Jun 2022
Thank you for your review. Thank you for the opportunity to serve you. We appreciate your business and hope you will stay with us again. Have a wonderful day! Jen Ohare - General Manager

2/10 Terrible

Matt

Stayed 1 night in Apr 2022
Response from Jen on 2 May 2022
Matt, I am so sorry to hear you were unhappy. I believe I am aware of what may have happened, but could you please give me a call to discuss further? Please know your business is important to us and would like to be able to discuss how to make it right. Thank you - Jen Ohare General Manager

10/10 Excellent

Preston

Stayed 1 night in Apr 2022
Response from Jen on 29 Apr 2022
Preston, thank you for your review on Expedia. We appreciate your business and hope you will visit us again in the near future! Have a wonderful day! Jen - General Manager

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2022
Response from Jen on 25 Apr 2022
Eric, thank you for your review. We appreciate your business and hope you will stay with us again soon! Have a wonderful day! Jen Ohare - General Manager

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a good sleep the beds were awesome
Stayed 1 night in Apr 2022
Response from Jen on 15 Apr 2022
Joseph, thank you for your review on Expedia. We appreciate your business and hope you will stay with us again in the near future. Wishing you a wonderful weekend!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Mar 2022
Response from Jen on 1 Apr 2022
Heather, thank you for reviewing us on Expedia. We appreciate the opportunity to serve you. We value your business and hope you will stay with us again soon! Have a great weekend! Jen - General Manager

10/10 Excellent

Clint

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jen on 1 Apr 2022
Clint, thank you for reviewing us on Expedia. We appreciate and value your business. Have a great weekend and hope to see you again soon! Jen - General Manager

6/10 Okay

Kevin H

Stayed 2 nights in Mar 2022
Response from Jen on 29 Mar 2022
Kevin, thank you for reviewing us on Expedia. We appreciate your business and do hope you will visit us again, soon! If I may ask, what could we have done to serve you and your needs better during your stay? Thank you, Jen Ohare

10/10 Excellent

Bridgit, Bismarck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for an overnight stay. Check in was fast and easy. Friendly staff.
Stayed 1 night in Mar 2022
Response from Jen on 29 Mar 2022
Bridgit, thank you for your feedback on your recent stay at our My Place in Aberdeen. Your business is very appreciated and we do hope you will visit us again soon! Have a great day! Jen Ohare - General Manager

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet
Stayed 1 night in Dec 2021
Response from Jen on 28 Dec 2021
Thank you for your review on Expedia! We appreciate your feedback as well as your business. We hope you will visit us again soon! Have a wonderful day and Happy New Year!

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice placekitchenette wish they provided pots etc
Stayed 3 nights in Nov 2021
Response from Jen on 22 Nov 2021
Matt, Thank you for your review on Expedia. We appreciate your business and hope you will visit us again in the near future. Have an amazing day!