Sports facility

Reviews of Best Western Ramkota Hotel

3 out of 5
Best Western Ramkota Hotel
1400 8th Ave Nw, Aberdeen, SD

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 781 reviews" "
Rating 8 - Good. 312 out of 781 reviews" "
Rating 6 - Okay. 135 out of 781 reviews" "
Rating 4 - Poor. 63 out of 781 reviews" "
Rating 2 - Terrible. 36 out of 781 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jim

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The ladies running the breakfast were excellent!
Stayed 1 night in Mar 2024

6/10 Okay

Angie

Liked: Staff & service
Staff is friendly. Didn’t have enough towels, restaurant closed too early, no elevator.
Stayed 2 nights in Mar 2024

8/10 Good

Aislinn

Travelled with family and small children
Liked: Cleanliness, staff & service
It was a great hotel room for sure very clean and spacious. Only issues are parking lot full of pot holes to which my car did not like. Also pool was left very dirty as there was fruit in it from a birthday party I am assuming. Which also wish we would’ve been told there was going to be a pool party as we wished to use it but it was full all day until 10 pm to which there was no pool towels left. But all in all great stay!
Stayed 3 nights in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice room, very clean. The bar said they served food until 20, but ehen we went to eat around 7, they were closed. We had to drive downtown to eat.
Stayed 1 night in Feb 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice quality for price.
Stayed 1 night in Feb 2024

8/10 Good

Dan

Travelled with partner
So far so good.
Stayed 1 night in Feb 2024

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good breakfast and having restaurant on premises is perfect. Got a little noisy on Sat eve with dozens of kids roaming halls to get to and from pool. I'd asked, when making the reservation for a room on ground floor and a notation was made, but when got there, was told no request had been recorded.
Stayed 3 nights in Jan 2024

6/10 Okay

Lance

Disliked: Property conditions & facilities
The jetted tub in the room did not work.
Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Stayed 1 night in Jan 2024

6/10 Okay

Stephanie

Stayed 1 night in Dec 2023

10/10 Excellent

Brandi

Stayed 1 night in Dec 2023

2/10 Terrible

Patrick

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My heater wouldn’t turn on. My co workers would not shut off. Jinky wiring and bad hvac system.
Response from GM on 29 Dec 2023
Patrick, please except my apologies for the issue with the heat. I will send our Maintenace staff down to the room to get it fixed. I hope you have a Happy New Year

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Lanett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept good.
Was great stay and slept well. Breakfast was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was AMAZING. Best supper we've had in a long time!
Stayed 1 night in Dec 2023

10/10 Excellent

Mitchell

Stayed 1 night in Dec 2023

2/10 Terrible

Mathew

10/10 Excellent

Ronaldo Quiroa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and very kind people
Stayed 2 nights in Dec 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the kids. Our room was clean.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Full
Very popular hotel. Stayed here twice and the parking lot is full. Staff state that they are usually full every weekend and about half full during the week.
Stayed 1 night in Dec 2023

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The reception to this property misrepresents the rest of the hotel. The lobby is nicely renovated, but the rest of the hotel is a dump. The rooms are fair, beds uncomfortable, bathrooms were dingy. The conditions of the gym were awful. Three pieces of equipment and the treadmill is in dire need of replacement. Also, no cleaning products anywhere and looked like it hadn’t been wiped down in years. Disgusting. The ONLY redeeming quality to this property was the restaurant. Excellent food and staff.
Stayed 1 night in Nov 2023

6/10 Okay

Jesserurette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. Another blanket on the bed would have been appreciated.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Nov 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining within property, breakfast with room. In winter- that’s good
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ruben

Stayed 1 night in Nov 2023

6/10 Okay

Greg

Stayed 1 night in Nov 2023

8/10 Good

Miwa

Liked: Cleanliness, property conditions & facilities
very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael, Silver Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem we’re in the bathroom. The sink stopper wasn’t working, but it was fixed very properly. The toilet lid also had to be fixed it, but it also was fixed properly. I did not tell him that the bathtub drain very slowly, but the room was excellent and the staff was outstanding.
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thanks Larry, we will take care of the sink stopper and the tub drain. Have a great week.

6/10 Okay

Jarrod

Business traveller
Room smells really musky
Stayed 2 nights in Oct 2023

10/10 Excellent

Trey

Liked: Cleanliness, staff & service, property conditions & facilities
Only room we could find and it was perfect. Staff was overly friendly and accommodating. Very pleased with our quick stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Cory

Stayed 1 night in Oct 2023
Response from GM on 11 Nov 2023
Thank you Cory for letting me know about your stay. I do apologize we didn't exceed your expectations. I hope if your in Aberdeen again you will give us another chance to serve you. Have a great weekend.

10/10 Excellent

Tisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent A++++
Very comfortable stay. Wonderful restaurant to compliment the facility.
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ample parking for my truck and trailer.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, front desk staff really
Stayed 1 night in Oct 2023

8/10 Good

Constance

Stayed 2 nights in Oct 2023

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
55 high school reunion held here. The "convention" room was large and allowed us to mingle well. My personal room was very large, clean and the bed was comfortable. The breakfast was excellent and served in a warm environment.
Stayed 2 nights in Sep 2023

8/10 Good

Kimry

Liked: Staff & service
Disliked: Property conditions & facilities
Room had musty smell, bathroom was mildewy and tub was in rough shape. Breakfast for our large family was wonderful. Lovely woman running it was friendly and so helpful.
Stayed 1 night in Oct 2023

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in and went to the room. The room smelled horribly like cat urine, the ceiling looked like it had previous water damage and the bathroom had mold. We immediately went to check out and find a new hotel- we weren’t going to let our kids (ages 2 and 5) stay there. They were complaining of the smell immediately. They refused to refund us and Expedia claims they can’t get a refund from the manager either. We didn’t get to stay there and wasted $300.
Stayed 2 nights in Sep 2023
Response from GM on 2 Oct 2023
Thanks Amanda for letting me know about your experience. I assure you there is not mold in that room. We have taken care of the issue. As far as the refund. You booked the room with Expedia so that is where you needed to start for a refund. As of this morning, my Front Desk Manager has told me a refund has been issued from Expedia.

2/10 Terrible

Kim

Travelled with pets, Travelled with partner
The rooms bathroom was horrible peeling paint. And it smelled had to get Lysol to spray the room
Stayed 2 nights in Sep 2023
Response from GM on 25 Sept 2023
Kim thank you for letting me know about your stay. I do apologize we didn't exceed your expectations. We will work on the item you described, and we will get them taken care of. Thanks again and have a great week.

2/10 Terrible

Candice

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 24 Sept 2023
Candice I do apologize for any issue you had at our hotel. Please give me a call if you would like to speak about this matter further.

2/10 Terrible

Amanda

Stayed 1 night in Sep 2023
Response from GM on 25 Sept 2023
Amanda, I do apologize we didn't make your stay memorable. I want you to know we will continue to try and improve our service for future guest.

10/10 Excellent

Brooklyn

Stayed 2 nights in Sep 2023

8/10 Good

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Been here before, liked it
Stayed 1 night in Sep 2023