Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Reviews of Zleep Hotel Aarhus Viby

3 out of 5
Zleep Hotel Aarhus Viby
Viby Ringvej 4B, Aarhus

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 1002 reviews" "
Rating 8 - Good. 493 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family and small children, Business traveller
Liked: Cleanliness
Whilst checking in, the system was convenient. However the parking system at the hotel is absolutely inadequate. The receptionist never told us we needed to get a permit at the hotel and I received two parking tickets in which is ridiculous. I complained to the parking officer and the hotel and they said the ticket wil be cancelled. If communication was clearer this could have been avoided. Customer service is very limited and poor. The room was very clean the beds were not comfy but ok for a obe night stay.
Stayed 1 night in Apr 2024
Response from Mads on 23 Apr 2024
Hi Maria,Thank you for the review.We are very glad to hear that you found the room ok.Regarding the parking sometimes information gets missed during a busy period, therefore we also set up a big sign in the entrance saying to remember to register parking. We can though in all cases like yours help to have the fine cancelled :)Best regardsMadsZleep hotel Aarhus Viby

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Sofie on 13 Jan 2024
Hej Jesper. Tusind tak for den fine anmeldelse. Vi er glade for at du nød dit ophold. Vi håber at kunne byde dig velkommen en anden gang :) Med venlig hilsen Sofie - Receptionen, Zleep Hotel Aarhus Viby

4/10 Poor

Eric

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Mads on 28 Nov 2023
Hi Eric,Thank you for the review.We would love to hear more about what could have been improved your stay?Best regardsZleep hotel Aarhus Viby

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very friendly and very convenient.
Stayed 7 nights in Nov 2023
Response from Mads on 10 Nov 2023
Hi Jennifer,Thank you very much for the kind review and the nice words, we are very happy to hear that you enjoyed your stay and found our staff friendly :)Best regardsZleep hotel Aarhus Viby

10/10 Excellent

Basant Raj, GRIMSTAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a nice hotel just by the road, easily accesible and comfortable to stay
Stayed 1 night in Sep 2023
Response from Christoffer on 16 Sept 2023
Hello, thank you kindly for your review! We're very glad to hear that you enjoyed the accomodation and location of the hotel, and we hope to see you again in the future! :)Best regards, Zleep Hotel Aarhus Viby

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break to Aarhus
VERY BIG room! Unfinished concrete walls was a bit of a surprise compared to the UK but didn’t detract from our stay. Very friendly and helpful staff. Good location.
Stayed 3 nights in Aug 2023
Response from Mads on 19 Aug 2023
Hi Tim,Thank you very much for the kind review.We are very happy to hear that you enjoyed your stay, and found the staff to be friendly and helpful.Actually the concrete walls is part of the design in our zleep concept, but glad to hear it didn't scare you away ;)Best regardsZleep hotel Aarhus Viby

10/10 Excellent

James

Stayed 1 night in Jun 2023
Response from Christoffer on 22 Jul 2023
Hi James, thank you for your review! We're glad to see that you found your stay enjoyable and we hope to see you again! :)Best regards - Zleep Hotel Aarhus Viby

10/10 Excellent

Jogvan, Karlslunde

Liked: Cleanliness, staff & service
Kaffemaskinen var ude af drift
Stayed 1 night in Jun 2023
Response from Mads on 27 Jun 2023
Kære Jogvan,Mange tak for den fine anmeldelse!Vi beklager meget din oplevelse med kaffemaskinen, og garantere for at vi altid vil arbejde på højeseste tryk når denne har tekniske udfordringe.Vi håber de har nydt opholdet, samt vi igen i fremtiden kan byde dem velkommen.Venlig hilsenZleep hotel Aarhus Viby

2/10 Terrible

Bikash

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was half renovated the walls were not even painted
Response from Lise on 3 Apr 2023
Hi Bikash, The bare wall is an intentional decorational choice. Think New York and industrial minimality:-) Sorry to hear this style did not suit your liking though. Hope the rest of your stay was pleasant though.

10/10 Excellent

Kristoffer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Christoffer on 8 Oct 2022
Hej Kristoffer, tak for din anmeldelse! Jeg håber at du nød opholdet! :)Med venlig hilsen, Christoffer - Zleep Hotel Aarhus Viby

8/10 Good

Neil

Stayed 1 night in Sep 2022
Response from Christoffer on 9 Sept 2022
Hej Neil,Tak for din anmeldelse! Vi håber at du nød opholdet og at vi ses igen! :)Med venlig hilsen - Zleep Hotel Aarhus Viby

2/10 Terrible

Nick

Travelled with partner
Disliked: Cleanliness, staff & service
There is only 2 lifts and only 1 lift is working when I check-in. The next day both lifts are out of order. There is also a heavy door to open to enter the lift. Need to wait almost 1 hour for the lift to work and by then near 11 am everyone is rushing to check out. There is no staff at the desk most of the time.
Stayed 1 night in Sep 2022
Response from Sarah on 6 Sept 2022
We're of course very sorry about the issue with the lifts. It was an unforeseen circumstance, and we understand that it was bothersome for the guests. The receptionist did everything she could to help guests navigate the situation, and to get everything under control. That was why she wasn't at the desk.

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Unfortunately there is no air conditioning in the hotel and it was unbearably hot at night. The location is near bay roads so too noisy to have the windows open. The staff were very helpful and did get a fan but it didn’t help that much. Although a basic/budget hotel it should still allow guests to be comfortable.
Stayed 3 nights in Aug 2022
Response from Christoffer on 27 Aug 2022
Hi Rebecca,Thank you for your review! The heat has been a problem all summer, and unfortunately we weren't prepared for it, I sincerely apologize for that - Despite of that, I hope you enjoyed the stay and that we will see you again when it's not as hot :)Best regards, Christoffer - Zleep Hotel Aarhus Viby

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy digital check in with free car parking but staff were available to help if needed. Good clean room. Surrounding area not great but we ended up just using it as a base for the Lake District and it worked well
Stayed 2 nights in Aug 2022
Response from Laura on 19 Aug 2022
Dear LouiseThank you for your review.We hope you had a nice time at out hotel, and we hope to see you again another time.Kind regards,Zleep Hotel Aarhus Viby

10/10 Excellent

Roy

Stayed 1 night in Jul 2022
Response from Laura on 11 Aug 2022
Dear Roy We hope you had a nice time at our hotel. We hope to see you again another time. Have a nice day. Kind regards, Zleep Hotel Aarhus Viby

10/10 Excellent

Elvin

Stayed 1 night in Jun 2022
Response from Christoffer on 1 Jul 2022
Hej Elvin, Tak for din anmeldelse! Dejligt at se at du fandt opholdet tilfredstillende :) Med venlig hilsen Christoffer, Zleep Hotel Aarhus Viby

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Nice bathroom where the shower doesn’t spray over the bathroom floor.
Stayed 1 night in Jun 2022
Response from Laura on 2 Jul 2022
Dear Darrell Thank you very much. We hope to see you again some other time.

6/10 Okay

Ember

Stayed 3 nights in Mar 2022
Response from CHRL on 14 May 2022
Hej Ember, tak for din anmeldelse! Jeg håber at du nød dit ophold :) Med venlig hilsen, Christoffer - Zleep Hotel Aarhus Viby

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Self-service works really good. Neat and clean in the room. Helpful reception. Very nice place to stay.
Stayed 2 nights in Apr 2022
Response from CHRL on 14 May 2022
Hi Nancy, thank you for your review and the nice words! We are so glad to hear that you enjoyed your stay with us and that you found the entire experience enjoyable! We hope to see you again :) Best regards, Christoffer - Zleep Hotel Aarhus Viby

8/10 Good

Michelle

Stayed 1 night in Apr 2022
Response from Christoffer on 13 Apr 2022
Hej Michelle, Tak for din anmeldelse. Vi er glade for at du nød dit ophold her ved os i Viby og håber at kunne byde dig velkommen i fremtiden. :) Med venlig hilsen Christoffer Zleep hotel Aarhus Viby

8/10 Good

Ruta

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable beds. The sink in bathroom was small and clogged so it was very unpleasant.
Stayed 1 night in Dec 2021
Response from Julie on 13 Dec 2021
Hi Ruta, Thank you for your review, we are very glad to hear that you liked the beds in the room. About the clogged sink we will take a look at it immediately, we are sorry about this. We hope you enjoyed your stay despite this :) Best Regards, Zleep Hotel Aarhus Viby

8/10 Good

Tanguay

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2021
Response from Julie on 7 Dec 2021
Hej Tanguay, Mange tak for din anmeldelse! Vi håber at du nød opholdet hos os :) Med venlig hilsen Zleep Hotel Aarhus Viby

8/10 Good

Ole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Julie on 7 Dec 2021
Hej Ole, Mange tak for din anmeldelse! Vi håber at du nød opholdet hos os :) Med venlig hilsen Zleep Hotel Aarhus Viby

10/10 Excellent

Morten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Julie on 7 Dec 2021
Hej Morten, Mange tak for din anmeldelse! Vi håber at du nød opholdet hos os :) Med venlig hilsen Zleep Hotel Aarhus Viby

8/10 Good

Ken

Stayed 3 nights in Sep 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but modern, location off-centre
A good option in Aarhus if you don't mind off-centre location. It's reachable from the city centre by c15min bus ride and is served by several buses - so at most times you will not have to wait long. Also, the stop is right across the street. Simple, clean, modernly equipped room covering all the necessities. The size is actually fairly generous when compared with other Danish 'budget' places I've seen. Perhaps even stylish - though instead of exposed brick there is exposed concrete panel.
Stayed 2 nights in Sep 2021

10/10 Excellent

Salman

Stayed 1 night in Sep 2021

8/10 Good

Aamir Bilal

Business traveller
Liked: Staff & service
Stayed 4 nights in Sep 2021

8/10 Good

Michael

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Nice hotel just for short time, if there was wardrobe in the room will be good;) best regards
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2021
Response from Laine on 6 Jun 2021
Kære gæst Tusind tak for den flotte bedømmelse og 10 tal! Det gør os virkelig glade og vi håber at se dig snart igen. Venlig hilsen, Zleep Hotel Viby.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Reception on 20 Jan 2021
Kære gæst Tak fordi du valgte at booke på Zleep Hotel i Aarhus Viby. Vi sætter stor pris på den feedback og vi gør vores bedste for at gøre vores gæster glade. Venlig hilsen, Laine, Zleep Hotel Viby.

8/10 Good

Peter Hedemann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Reception on 27 Dec 2020
Hej Peter, Tusind tak for den flotte bedømmelse, det gør os virkelig glade og vi håber at se dig snart igen. Venlig hilsen, Lainen Zleep Hotel Viby.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020
Response from Laine on 13 Sept 2020
Kære Richard Tak for din anmeldelse af Zleep Hotel Viby. Vi arbejder hårdt for at gøre vores gæster glade og sætter pris på din feedback. Venlig hilsen, Zleep Hotel Viby.

4/10 Poor

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2020
Response from Laine on 13 Sept 2020
Kære Kevin Tak for din anmeldelse af Zleep Hotel Viby. Vi arbejder hårdt for at gøre vores gæster glade og sætter pris på din feedback. Venlig hilsen, Zleep Hotel Viby.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Zleep Aarhus Viby on 27 Aug 2020
Mange tak for din bedømmelse, vi sætter pris på feedback og håber at se jer igen på vores hotel.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Zleep Aarhus Viby on 27 Aug 2020
Mange tak for din bedømmelse, vi sætter pris på feedback og håber at se jer igen på vores hotel.

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Zleep Aarhus Viby on 27 Aug 2020
Mange tak for din bedømmelse, vi sætter pris på feedback og håber at se jer igen på vores hotel.

8/10 Good

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great beds. Could use a non-fire stairway for folks on lower floors.
Stayed 3 nights in Dec 2019

8/10 Good

Ivan Nester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Curtains, real curtains are needed in the rooms. Curtains that will block the outside world light. Who would have thought that, in 2019, a hotel does not have proper curtains. Breakfast ... where scrambled eggs are unavailable as we have to boil our own eggs? Let's talk about reception - Well, the reception employee is not always at the front desk. Why? The employee has to juggle between the breakfast area and reception. This causes unnecessary waiting. Denmark is such as expensive country that this is what you get. Beds are never made in the morning either. Vacuum cleaners are left in the hallway for all to see, seriously.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ruchika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Sigurveig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well situated and the hotel and staff are great.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Basic hotel, fine for somewhere to crash. Friendly check in staff and nice looking reception. Location is ok-ish but you need to get buses to get near the centre. Get an aarhus card or you will go broke paying bus fares. Only complaint was housekeeping. Our room was missed completely on one day and on other days it was done but things were not refreshed/replaced and on the last night one of our pillows was taken away (?) We only realised at bed time and there was nobody on the desk to help as it was late, so a bad night of sleep for one of us before the morning flight for a silly reason. Also the floor became dustier and dirtier as our stay went on so I don't think they were sweeping and I was picking up grime on my feet between walks to the bathroom and bed and back. Basic, functional, no frills, if you want comfort, pay a little extra for another place.
Stayed 6 nights in Oct 2019

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was only one iron machine and iron board in the hotel and located at the ground floor toilet and if you wish to use it you have to use it in the toilet and you can’t take it to your room!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019