Front of property

Reviews of Hôtel La Sanguine

2 out of 5
Hôtel La Sanguine
6 Rue de Surene, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 1000 reviews" "
Rating 8 - Good. 434 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel you can stay in, friendly staff and excellent service. a very familiar hotel.
Stayed 6 nights in Feb 2024
Response from Eglantine & Your team at the Hotel La Sanguine on 27 Feb 2024
Dear Jose, We have to return the compliment: you are the best guest we could have! :) Thanks a million for your phenomenal recommendation, we are thrilled to hear that you enjoyed your stay with us. We eagerly look forward to your return. Kindest regards,

4/10 Poor

Yuselmy

Stayed 1 night in Nov 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 15 Jan 2024
Dear Yuselmy, We are sorry to read that your stay at La Sanguine did not meet with your expectations. Guest satisfaction is at our highest priority and we remain at your service should you wish to share further feedback. We look forward to the opportunity to better serve you. Kindest regards,

10/10 Excellent

Henrik Hansen

Stayed 3 nights in Nov 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 15 Jan 2024
Dear Henrik Hansen,Ken Blanchard, the American Author, says that " Feedback is the breakfast of champions". Thanks to your phenomenal ratting our entire team will keep going in the right direction to better serve our guest, particularly during an Olympic year. We cannot wait to have you back again among and remain at your service. Kindest regards,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Walking distance to louvre, arc and a nice walk down the seine to the tower. Would like to have extended my stay but they where all booked up
Stayed 3 nights in Nov 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 13 Nov 2023
Dear Stephen, On behalf of the team and family hear at La Sanguine, Merci Beaucoup! Thank you so much for taking a moment to share this wonderful feedback. We are thrilled that you enjoyed our central location downtown Paris and your stay with us. We are sorry we could not extend your stay but we hope this will be your excuse or reason to return to Paris very soon!Kindest regards,

10/10 Excellent

perry

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place
Stayed 1 night in Oct 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 24 Oct 2023
Dear Perry,Thanks to your genuine words: " I love this place", every member of the Sanguine family has a giant smile on their face! We are so grateful for your stay and for your support, we wish we could send you a hug.We hope to see you again very soon and remain at your service.Kindest regards,

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 24 Oct 2023
Dear Sarah, We never get tired of hearing that you had a 10/10 experience with us at La Sanguine and we are immensely appreciative of you taking a moment to share this phenomenal feedback.We are already looking forward to having you back among us.Kindest regards,

6/10 Okay

Camilo, Calgary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
VERY VERY SMALL ROOM - THE PICTURES DON'T REPRESENT WHAT THE WEBSITE SHOWS. We were in the 4th floor, I guess the attic so we had to avoid diagonal columns in the room all the time, my wife hit it once, we were betting who would be the first one to have a concussion LOL Our room was extremely small and if you are 6' Feet or 180 cms tall you will not fit in the bed. Not to mention that if you are tall you will not be able to stretch your legs while you use the toilet, you'd better be a contortionist to move around the tiny washroom. WARNING: We love to walk, so we are in very good shape; but if you're not YOU NEED TO KNOW THAT THERE IS NO ELEVATOR
Response from Eglantine - Hotel La Sanguine Paris on 4 Dec 2023
Dear Camillo, I am truly sorry to read about the discomfort you experienced due to the size of your room during your stay at Hotel La Sanguine. Our commitment to delivering a memorable hotel experience for every guest is paramount, and it appears we fell short during your visit.The unique architectural characteristics of our historic building do create an assortment of room sizes and layouts. While some of our guests find these features charming, we understand that they may not suit everyone's preferences or needs. The room you stayed in on the 4th floor is indeed one of our more compact options, and we regret any inconvenience this may have caused you.Your comments about the bed size and washroom facilities are of particular concern, as we strive to ensure that all our guests are comfortable and well-accommodated. I would like to assure you that we have a variety of room types and sizes to cater to different guest needs, and we would be more than happy to assist you in finding a room that better suits your requirements on your next visit.Regarding your note about the lack of an elevator, we understand how this can present a challenge for some of our guests. Please accept our sincerest apologies for any inconvenience this may have caused.We appreciate you bringing these points to our attention. Your feedback is important to us and will be taken into account as we continuously strive to improve our services.Once again, we extend our apologies for any discomfort during your stay and hope we have the opportunity to better serve you in the future.Best Regards,

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were extremely friendly. The location is great, about a 15 minute walk from louvre. Close to transportation, and the rooms are clean and cute. Would definitely stay here again!
Stayed 4 nights in Oct 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 7 Oct 2023
Dear Phillip, An immense thank you for your stay and for this wonderful feedback. We are delighted to hear that you enjoyed our central location in the vibrant downtown Paris and our genuine service. We already look forward to your return and remain thankful for this 5 stars review. Kindest regards,

10/10 Excellent

Min young

Stayed 1 night in Aug 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 22 Aug 2023
Dear Min Young, What a joy to receive this perfect rating! We are thrilled that you had such an enjoyable time in Paris and look forward to welcoming you back among us soon.Kindest regards,

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel. The staff was really welcoming and helpful. Breakfast was delicious and the hotel is located walking distance to pretty much everything you want to see! Just go ahead and book it, stop searching. I will be back in Paris again and this will always be my hotel of choice…
Stayed 5 nights in Jul 2023
Response from Eglantine & Your team at the Hotel La Sanguine on 25 Jul 2023
Dear Christina, Thanks a Million! We know how valuable your time is and we are sincerely grateful you took a moment to share this phenomenal feedback.Reading those few lines about your trip to Paris and your stay with us brought a huge smile to our face.We already looking forward to welcoming you back soon among us!Kindest regards,

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La Sanguine was excellent. The staff was welcoming and helpful. Our room was on the third floor overlooking the front of the hotel and was very easy to get to and it was in great shape. The shower and bathroom were updated and very clean. Centrally located in Paris so we we’re able to walk to everywhere we wanted to go. I will always consider staying here each time I come back to Paris.
Stayed 2 nights in May 2023
Response from Eglantine on 3 Jun 2023
Dear Steven, How can we say Thank You for this wonderful review! We could not be happier to hear such glowing feedback and that you enjoyed the genuine service of La Sanguine family as well as our central location. It will be our great pleasure to welcome you back among us every time you return Paris and we already look forward to your return. Kindest regards,

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here. It seemed like a safe street and walkable to many restaurants. We never used a cab to get to the main Paris attractions (but walks were kind of long, 17ish mins to louve). Very friendly staff.
Stayed 4 nights in May 2023
Response from Eglantine on 31 May 2023
Dear Jason, "Love Staying Here" and " Very friendly staff" are such great tributes to our superb teams and the La Sanguine concept of true hospitality! Your praise truly makes us smile, and all we can say to your very kind compliments is a profound Thank You. All of us are thrilled you had such enjoyable visits with us in Paris. We look forward to welcoming you again in the City of Lights!

8/10 Good

KIAM POH

Business traveller
Liked: Staff & service
Excellent location for shopping and sightseeing
The location is excellent for shopping and sightseeing. Relatively near the Eiffel Tower, the Louvre, etc. All the popular brands and shops are just round the corner or within 20 mins of walking. Rooms are tiny, but good value for the location.
Stayed 3 nights in Apr 2023
Response from Eglantine on 19 May 2023
Dear Kiam Poh, Thank you for joining us at the Hotel La Sanguine and for your review. We are delighted that you took full advantage of our unique location in the vibrant downtown Paris. We look forward to your return for another great vacation in the City of Lights.Kindest regards,

10/10 Excellent

Susanna

Stayed 3 nights in Apr 2023
Response from Eglantine on 19 May 2023
Dear Susanna, Thank you for choosing the Hotel La Sanguine for your recent trip to Paris. We love to hear that you had such a fantastic experience and already look forward to welcoming you back among us.Kindest regards,

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Bra läge
Trevlig och tillmötesgående personal! Lite trångt rum med väldigt litet badrum. Ingen hiss och smal trappa upp. Dock mysigt och trevligt. Lugn gata men ändå väldigt centralt läge. Rekommenderas!
Stayed 3 nights in Apr 2023

8/10 Good

Lydie

Stayed 1 night in Mar 2023
Response from Eglantine on 19 May 2023
Dear Lydie,Thank you for choosing the Hotel La Sanguine while in Paris and for taking the time to share your feedback. We look forward to welcoming you among us for an even better stay. Kindest regards,

10/10 Excellent

Philippus Ruben Cornelius

Stayed 1 night in Mar 2023
Response from Eglantine on 19 May 2023
An immense Thank you Philippus Ruben Cornelius for this stellar rating!We are thrilled to hear that you had such a pleasant experience at the Hotel La Sanguine and cannot wait to welcome you back among us.Kindest regards,

10/10 Excellent

BAESUNG

Stayed 1 night in Mar 2023
Response from Thomas on 13 Mar 2023
Bonjour, Merci pour cette évaluation très positive. Nous sommes ravis que vous ayez passé un agréable moment parmi nous. Votre satisfaction est notre plus belle récompense. Ce serait un plaisir de vous recevoir de nouveau!

6/10 Okay

Raphael

Stayed 2 nights in Sep 2022
Response from Thomas on 13 Mar 2023
Bonjour, Merci pour cet avis. Nous sommes heureux que vous ayez passé un agréable séjour dans notre établissement. Au plaisir de vous accueillir de nouveau. Bien à vous,

2/10 Terrible

FERNANDO

Stayed 9 nights in Sep 2022
Response from Thomas on 13 Mar 2023
Bonjour, Nous sommes désolés que votre séjour ne se soit pas déroulé comme vous l'espériez et vous prions de nous en excuser. Nous voudrions vous revoir afin de vous proposer un séjour répondant mieux à vos attentes,

10/10 Excellent

Rose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Thomas on 13 Mar 2023
Bonjour, Merci pour cet aimable commentaire. Nous nous réjouissons que vous ayez passé un très agréable séjour parmi nous. Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming and accomodating. Upgrade to a larger room and you won't be disappointed! Great area near the main attractions. I would definitely recommend this lovely hotel!
Stayed 2 nights in Jun 2022
Response from Thomas on 13 Mar 2023
Bonjour, Thank you for taking the time to share your positive feedback.We are grateful for your kind remarks and for highlighting our location. We look forward to welcoming you back. Best regards,

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout le traitement était très bon, le petit déjeuner spectaculaire, le personnel excellent, je le recommande.
Stayed 6 nights in Jun 2022
Response from Thomas on 13 Mar 2023
Bonjour, Merci pour cet avis. Nous nous réjouissons que vous ayez passé un bon séjour parmi nous. Nous sommes ravis que vous ayez apprécié l'accueil que vous avez reçu. Nous transmettons vos compliments à notre équipe qui vous en remercie. Nous sommes ravis que vous ayez apprécié notre petit déjeuner de qualité. Nous espérons avoir le plaisir de vous revoir chez nous très bientôt. Bien à vous,

10/10 Excellent

Tea, Hackensack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing staff. Merci.
Stayed 3 nights in May 2022
Response from Thomas on 13 Mar 2023
Bonjour, Thank you for positively reviewing your recent stay. It is truly rewarding to know that we were able to meet your expectations. We look forward to welcoming you back.

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Services Ever
At check in they told my they don't have any available rooms and they gave my room to someone else and they offered me a dirty room and asked me to clean it if I want. They refused to refund my money or clean the room for me because the reception said it's not his job to clean the rooms and the cleaning staff was not at duty. Worst experience ever.
Stayed 1 night in May 2022
Response from Martine on 13 Mar 2023
Bonjour, Thank you for taking the time to share your review. We regret that your stay didn't meet your expectations. We hope to have the opportunity of welcoming you back for a more memorable stay. Kind regards,

6/10 Okay

Arun

Stayed 1 night in May 2022
Response from Thomas on 13 Mar 2023
Bonjour, Merci pour la rédaction de cet avis. Nous sommes ravis que vous ayez passé un bon séjour parmi nous. Nous espérons vous revoir bientôt. Bien à vous,

4/10 Poor

Antoine

Stayed 2 nights in May 2022
Response from nr on 23 May 2022
Bonjour, merci d'avoir pris le temps de nous laisser votre commentaire. Nous espérons avoir le plaisir de vous revoir de nouveau.

8/10 Good

Luis Casimiro

Stayed 6 nights in Apr 2022
Response from nr on 23 May 2022
Bonjour, Merci d'avoir pris le temps de partager votre avis. Nous espérons avoir le plaisir de vous revoir chez nous très bientôt.

10/10 Excellent

Denisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to experience life in Paris. Excelent customer service and also a good area.
Stayed 3 nights in Mar 2022
Response from Martine on 30 Mar 2022
Thanks for your feedback. Our small hotel is modest, but has many assets and offers excellent value for money for one of the most central, expensive and luxurious districts of Paris.

10/10 Excellent

Raphaël

Stayed 1 night in Mar 2022
Response from Martine on 30 Mar 2022
Merci de votre excellent avis. Nous serons de vous retrouver pour vos prochains séjours dans notre belle ville de Paris

10/10 Excellent

Miguel Angel

Stayed 3 nights in Mar 2022
Response from Martine on 30 Mar 2022
Gracias por su gran revisión. Estaremos a su disposición para sus próximas estancias en nuestra hermosa ciudad de París.

8/10 Good

Nyasha

Stayed 1 night in Mar 2022
Response from Martine on 30 Mar 2022
Thanks for rating us. Well be happy to welcome you again

10/10 Excellent

Estelle

Stayed 1 night in Mar 2022
Response from Martine on 30 Mar 2022
Merci de votre excellente note. Nous serons ravis de vous retrouver.

8/10 Good

William

Stayed 3 nights in Mar 2022
Response from Martine on 30 Mar 2022
Thanks for rating us. We'll be happy to see you again.

10/10 Excellent

Giorgia

Stayed 3 nights in Mar 2022
Response from Martine on 30 Mar 2022
Many thanks for your feedback. We'll be happy to see you again. Warm Regards

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Thomas on 13 Mar 2023
Bonjour, Nous nous réjouissons que votre séjour parmi nous ait été agréable et que vous ayez apprécié l'ensemble de nos prestations. Ce serait un plaisir de vous recevoir de nouveau,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed. Wouldn't return to stay here
Most of the staff is really friendly. The elderly couple are nice. And the daytime staff is as well. A few things about the property: It's really old. I mean, really old. Even the towels should retire because their like floor rags. Its kind of gross to use them because they're so worn out... The shower doesnt get hot for about 1 to 2 minutes so youre wasting water trying to get it to a decent temperature They take the remote control for your thermostat away. It isnt in your room to adjust or use. Its 2 blocks from a nice area. But the hotel has towels that even hostels wouldn't offer. Door curfew is around midnight but they'll answer the door if u ring it. Finally, my biggest problem with the property: I had a flight early in the morning for the airport so i requested for help with the bags in advanced. The daytime male employee was incredibly nice and booked my taxi but the nighttime front desk guy (skinny tall dark skinned guy with bleach blonde streaks in his hair) said bags come through all the time and it's not his job. He refused to help at all. ould not help me.
Stayed 6 nights in Feb 2022
Response from Martine on 30 Mar 2022
We are truly sorry. We have had a meeting with our teams and clarified a few points so that this does not happen again.

8/10 Good

Sandra

Stayed 7 nights in Feb 2022
Response from Martine on 30 Mar 2022
Merci d'avoir noté votre expérience. Nous serons heureux de vous retrouver

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très Bien !
Super Hôtel et emplacement idéal ! Bien équipé, bien desservi et accueil très chaleureux. Le personnel est très disponible et de bons conseils. On reviendra assurément, pour notre prochain voyage sur Paris.
Stayed 2 nights in Mar 2022
Response from Martine on 30 Mar 2022
Merci de vos commentaires. En effet l'hôtel a des prix abordable, bien que nous soyons dans un des quartiers les plus cher de Paris et entouré de palaces. Notre petit hôtel est modeste, il offre un accueil chaleureux et un bon compromis et pied-à-terre pour ceux qui veulent découvrir notre belle ville de Paris.

8/10 Good

Chui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value hotel in the neighborhood
I picked the place for its proximity to saint honore shopping. You really get the value as its the cheapest in that neighborhood. Staff are very friendly and accommodating. Only problem was there was no elevators but the staff helped me with my luggage up and down. Its very convenient to metro, shopping, restaurants and supermarket. I would be back for the best value of your money.
Stayed 12 nights in Feb 2022
Response from Martine on 30 Mar 2022
Thanks for your feedback. Indeed, the hotel has affordable prices, although we are in one of the most expensive districts of Paris and surrounded by palaces. Our small hotel is modest, it offers a warm welcome and a good compromise and base for those who want to discover our beautiful city of Paris. The description of the hotel and many customer reviews already point out that the hotel does not have an elevator, thank you anyway for reminding our future guests.

10/10 Excellent

Adina

Stayed 2 nights in Feb 2022
Response from Martine on 25 Feb 2022
Merci de votre excellente note. Nous avons tous beoins d'encouragement.

2/10 Terrible

MOHAMMED

Stayed 3 nights in Feb 2022
Response from Martine on 25 Feb 2022
Merci d'avoir pris le temps de noté l'hôtel. Nous sommes surpris de votre note et de l'absence de commentaires aussi bien pendant votre séjour que dans l'avis. Les clients sont en grande majorité très satisfait de l'hôtel. Tous les avis comptent pour nous et quand ils sont objectifs, permettent d'améliorer nos services.

8/10 Good

Matilde du

Stayed 1 night in Jan 2022
Response from Martine on 25 Feb 2022
Merci de votre bonne note. En notant l'hôtel 10/10 vous nous permettez d'améliorer notre note global. Alors n'hésitez pas, nous avons tous besoins d'découragements.

4/10 Poor

Dominique

Disliked: Staff & service, property conditions & facilities, room comfort
There is a pandemic guys, take it seriously!
Hotel employees are not wearing their mask properly, or are not wearing it at all. Some are nice, some are a bit rude. Room is not at all like the pictures. Can be ok for a night or two but it's not "nice" or fancy. Some minor stains on the sheets, old bath towels, etc.
Stayed 2 nights in Jan 2022
Response from Martine on 25 Feb 2022
Thank you for writing your opinion. We don't have any problems with customers in general. The hotel staff is highly appreciated and this is reflected in the opinions of the vast majority of customers. We are sorry that you perceived it that way.

4/10 Poor

Daniel

Stayed 8 nights in Dec 2021
Response from Martine on 25 Feb 2022
Nous aurions souhaité en savoir davantage. Cela aurait permit à l'équipe de pousser sa réflexion.

8/10 Good

Joseph

Stayed 2 nights in Dec 2021
Response from Martine on 30 Jan 2022
Merci pour votre bonne note.

10/10 Excellent

Kristina

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff!!!
Friendly staff completely polite. In a close area to a lot of areas. Would stay again
Stayed 2 nights in Dec 2021
Response from Martine on 30 Jan 2022
Thank you for sharing your high recommendation. We'll be happy to welcome you agian for your next Parisian escape. Find best offers on our official home page and save money.

8/10 Good

Artem

Stayed 9 nights in Dec 2021
Response from Martine on 30 Jan 2022
Thank you for your great rate.

10/10 Excellent

Kim

Stayed 5 nights in Dec 2021
Response from Martine on 21 Dec 2021
Thank you for your amazing rating. we all need encouragement. Warm Regards. Martine from the Reception

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Martine on 21 Dec 2021
Merci pour vos encouragements, cela nous donne la force d'aller plus loin. Merci et on espère vous revoir très bientôt. Martine de la Réception