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Reviews of Mama Shelter Marseille

3 out of 5
Mama Shelter Marseille
64 Rue de la Loubiere, Marseille, Bouches-du-Rhone

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 366 reviews" "
Rating 8 - Good. 118 out of 366 reviews" "
Rating 6 - Okay. 22 out of 366 reviews" "
Rating 4 - Poor. 4 out of 366 reviews" "
Rating 2 - Terrible. 5 out of 366 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Melanie

Travelled with partner
We stayed in Mama's in Paris during our trip as well and unfortunately one will compare. Mama's in Paris is located in an amazing area, beautiful patio with a great restaurant and wonderful menu. The menu in Marseille was limited but the food was great.
Stayed 2 nights in Sep 2023
Response from Natalia on 20 Sept 2023
Hello Melanie,Thank you for sharing with us your experience at Mama Marseille.We hope to see you soon again.Mama Loves You!

6/10 Okay

Eunbi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Reasonable price
The room wasn't very clean with some hair in the basin and on bed duvet. Breakfast brioche was dry. However the location was nice, and the staffs were friendly. I believe it's still nice overall for the price.
Stayed 2 nights in Jun 2023
Response from Natalia on 28 Jun 2023
Hello Eunbi,We are really sorry for the issues regarding the room you encountered during your stay. Please accept our sincerest apologies.On the other hand we are delighted to read that you appreciated the staff.We hope to see you again in Marseille.Mama Loves You!

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend a Marseille pour visiter et voir un match, nous avons adoré séjourner au Mama. Le staff est au top, le petit dej est toujours canon. 5 min a pied du metro, quartier calme. On vous conseille une boulangerie en haut de la rue qui s'appelle House of Pain, un regal! On retournera au Mama a Marseille pour un prochain match!
Stayed 1 night in Oct 2022
Response from Natalia Garcia on 23 Feb 2023
Hello Maxime,Merci de votre joli commentaire, nous sommes ravis que votre séjour se bien passe, nous serons ravis de vous accueillir à nouveau bientôt au Mama Marseille.Mama Loves You!

8/10 Good

Darween

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Natalia Garcia on 23 Feb 2023
Hello Darween,Merci de votre note, nous serons ravis de vous revoir sur Marseille!Mama Loves You!!

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Filippo

Stayed 3 nights in Apr 2022

6/10 Okay

Marie-Sophie

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great
Super comfortable bed, easy check-in and near a great local street for food/drinks. It was about 20/25 minutes walk away from the Old Port. Read some reviews about the location feeling a bit unsafe at night but even though the road with the hotel can be quiet it’s brightly lit and we felt fine.
Stayed 2 nights in Aug 2021

10/10 Excellent

Ari

Liked: Cleanliness, room comfort
A+
Super stay here. Highly recommended.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Nice stay
Friendly staff and nice hotel. Located about a 20 minute walk from the old port if you don’t mind walking.
Stayed 2 nights in Jul 2021

10/10 Excellent

Connor

Liked: Cleanliness, room comfort
great!
Great
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Clean, well located and easy to find. Comfortable and a great base to explore the city
Stayed 3 nights in Aug 2020

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, room comfort
Cool in Marseille
Mama Shelter doesn't disappoint, ample rooms, comfy beds, and great atmosphere that you will find in all their Hotels. Do be aware that the hotel is not located in the center of town, the neighborhood is more artsy and hipster and may be regarded as rough at night by many. The breakfast option is worthwhile, buffet style, complete and good quality food.
Stayed 1 night in Jul 2020

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, room comfort
Clean, nice and comfortable hotel. Nothing to complaint about.
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky and friendly
An unusual hotel - bit of a strange location, but handy for transport once you get used to it. Friendly staff.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Mama stay
Nice hotel the outside is quite random but inside it’s well done and rooms are well isolated from the outside noise but there is a real problems with plugs that only work with the switch at the entrance of the room the n I tried to discuss that matter with the reception and I was told that it’s for saving energy and environmental issue Even though it’s a good agrément in general in that case it’s not appropriate and the plug near the bed should not be linked to the general switch that also leaves the light of the dressing and the entrance on Regarding the cleanliness the bathroom was clean but the floor was full of dust and other small things so it could have been washed properly and it remained the same for the duration of our stay Breakfast is good if not a bit expensive during the weekend So far I would recommend this hotel and maybe other rooms are even better
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was sparkling clean. The bed was super comfortable and it is very close to the cool area in the city.
Stayed 1 night in Sep 2019

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort
cute, clean, comfy but not worth price or location
location really far, beds are so comfortable, service was meh.
Stayed 1 night in Sep 2019

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great modern Hotel with the best breakfast !!
I always stay at the Mama Shelter Marseille for my business trip in Marseille. Rooms are comfortable and well equipped. But the best thing is the bar for after works cocktails with DJ. And don't forget to let you enough time to enjoy the most fabulous breakfast you ever seen.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Frances

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy chic, good area not too touristy-- great big breakfast
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Mark, Hebden Bridge U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in France's best city.
Everything about the Mama is both welcoming and witty.
Stayed 2 nights in Mar 2018

10/10 Excellent

Kelley, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Boutique "find" in Marseilles
Staff and service excellent Dining and Bar options, via walk through the Lobby. Breakfast great; coffee options. Bilingual desk staff Comfortable room: quiet, mini bar, microwave...thoughtful regarding basic needs... A 20" walk to the Old Port, and a 10-15" walk to neighborhood bars and restaurants. Great value for the price.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Marseille
A lovely quirky hotel that provided a great base while visiting Marseille. Really enjoyed the vibe of the place and the staff were great!
Stayed 2 nights in Sep 2017

10/10 Excellent

Linda A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama Shelter Says Knock You Out!
This was my first time in Marseille and my first time at a Mama Shelter hotel and I loved both. The location was very convenient to the sites and public transport, the room was clean, fun and relaxing and the staff were great.
Stayed 4 nights in Aug 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true shelter in Marseille
Mamma Shelter's service is fantastic. The concierge went above and beyond to find a dinner spot for me on a night when a lot of restaurants were fully booked.They also have a parking garage which was a relief after navigating Marseille. Highly recommend.

8/10 Good

Misty

Liked: Cleanliness, property conditions & facilities
Convenient and clean
The hotel was nice, clean and good location for activities. Some trouble with wifi connection.

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Trendy hotel; Friendly staff;
Very trendy hotel; staff super friendly and helpful. We stayed in a Medium-sized room and found it rather crowded. We stayed here twice, and the first time we found the streets around the hotel to be very dirty (lots of dog poo on the sidewalks). When we returned the second time, it was better. The wifi did not work well and we could not get any movies to load for viewing.

10/10 Excellent

John, Birmingham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but chic hotel
We found it an enjoyable and stimulating place to stay. The restaurant was very good, and clearly favoured by chic youngsters (we are not chic or young but were nevertheless made to feel welcome). There is an erotic theme in some of the decor etc. and we found this entertaining but some people might be concerned about bringing young children. The only negative point is that we found the duvet very hot and so had to keep the room cold through the night in order to sleep comfortably.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Marseille
I loved my stay here. Very trendy hotel with minimalistic yet comfortable and stylish rooms. The bed is very comfy and the shower is lovely. I also loved the quirky touch with the masks on the wall and the Apple TV. The restaurant is fabulous too, quite expensive food but great service and the breakfast is divine! I wish I could have stayed here for longer!

10/10 Excellent

Helen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quirky hotel
Great hotel. Brilliant breakfast. Friendly staff. Location not great.

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wendy, Maryland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Fun place, great food. Dining room was fun with excellent breakfasts. Dinner was very good as well.

8/10 Good

Konstantin, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun and Kinky Hotel
We had a great stay. It was a fresh and fun experience. Very unique room, with a lot of quirky add ons. Everything about this hotel screams hipster, but in the best way. The bar was very fun as well, with great staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I had a wonderful stay at Mama Shelter. The staff were wonderful, the room was fantastic and it is located in an up and coming area with lots of great restaurants and bars.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, very nice, very clean, extremely friendly staff. Would definitely recommend.

10/10 Excellent

deepa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic Hotel
Excellent hotel for the price paid. The decor is cool, room size was good and the bar was fantastic. Hotel is in a slightly strange neighbourhood but it didnt really matter. Loved my stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent, the staff was very helpful

10/10 Excellent

Andrew, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibes
Great hotel, good vibes and a fun atmosphere