Nice clean hotel friendly cleaning staff. Car park was full so had to park in a different car park. Reception staff need more knowledge on parking and need to be more aware of guests needs. My wife was holding our 6 month old baby and taking luggage outside the reception was not at all busy but the staff did not offer to help. Other than this overall nice hotel.
On one of the oldest streets in York, in the heart of the neighbourhood on Walmgate, you will find Hotel Indigo York …More
The hotel was easy to find as it next door to York Railway Station. We experienced a short wait at the Reception Desk, however, the booking in process was fast and efficient. We took the lift to the third floor to our room, but I found it to be smaller than the illustrations would have lead you to believe. That said, the bathroom facilities with the "rain fall" shower were larger than expected. Views from the bedroom window are of the Railway Station roof, so nothing to say about this really. Access to the leisure facilities is hard work, as the current building work makes it so. Whilst using the leisure facilities, an unusual amount of rain fall outside caused a flooding issue which unfortunately cut short our use of the pool, etc. I can't comment on the dinning experience or breakfast, as we took a short walk into York for food. Whilst this hotel is being improved, it is a bit hard to judge it fairly so we'll have to wait for another day...
Disappointed with the hotel, looks tired and needs revitalising. Room was very clean but needs refurnishing, fabrics worn, floors squeak, toilet did not flush easily, no air conditioning and windows had restricted opening and the nights were warm. Good outlook to the racecourse and easy to walk into York. Staff were friendly, breakfast buffet was good however evening menu was not very imaginative and was not great. We ate at a nearby hotel on the second evening and this far exceeded the quality at the Marriott. This hotel could easily have valet parking as there was plenty of parking space that was free which is a great benefit. Confusion over Expedia booking as reception were not aware we had breakfast and wi-fi included and we were going to be charged again for these which did not instill confidence at the start of the trip.
Hotel was very nice and our room was clean and spacious, but a little dark as it was on the ground floor overlooking trees which gave us no view as they were very close to the window. We ate dinner in the hotel which was excellent and very good value although we did think that the drinks were a little expensive.
Once enclosed by ancient fortified walls, York offers a wealth of cultural and historical sites, including York Castle, the National Railway Museum, and York Minster, a Gothic cathedral in the city center. The Shambles is a pedestrian-friendly street dating back to mediaeval ages, where it housed butcher shops. Today the scene is less gruesome, with quaint boutiques and tea rooms lining the road.
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