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We were upgraded to the most magnificent rooms you could dream of. The staff were so polite, so helpful and so well groomed. The facilities were outstanding but would have preferred a shower room somewhere in the hotel to be able to use after checkout.
The Ritz was very nice. I enjoyed the breakfast and location in Osaka. I liked the stores in the hotel. It could use a little updates like locker rooms and the pool and fitness center. But it was not bad overall.
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