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Great night stay. Very convenient location. Right at terminal 5. Room very quiet and clean. Wonderful linens and pillow. Extremely comfortable. Will be back when traveling through London
Hotel is a luxurious place however in the morning we had to wait a considerable amount of time to be sewed for our breakfast. Staff offered breakfast in a bar which is not comparable .
I got complimentary river view on 8th floor. Staff is very friendly. Also,there is bar lounge and I really loved it. Overall excellent stay, service and staff. I would highly recommend this to anyone .
Friendly staff, promptly addressed the fact that the room wasn't ready with an upgrade. Good room service
I have stayed at a few 5 star hotels in London but in terms of customer experience this has been the best I have experienced in recent years. The post booking interface with one of their team was excellent and as we were booking for a special occasion this was most welcome. The rooms were exactly ...
Pleasantly quiet area immediately around the hotel, close to all public transport routes especially the coach station. A good mix of mod cons within an older Georgian building. The idea of each room having use of a 'handy phone' was novel and such a good idea - we used ours for finding our way around ...
recommend this hotel due to the look and cleanliness. Defo worth a trip. and its got a club in the basement which is Cash only , which is a pain the backside but apart from that it was not bad especially on a sunday night!
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