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We had a long trip and it was really nice to get to stay in a nice hotel before our flight back home with our twin one year olds. They let us check in early and check out late. They supplied cribs so we didn’t have to set up our own. We upgraded to a club room which I highly recomend as it comes ...
Check in was smooth and easy. Rianna at the desk was excellent. Very personable. Our room was spotless. LOVE the mini bar set up and the adorable little cocktails and pretty glassware. even more than that we really loved the loaner phone. What a great idea!! Had drinks downstairs in the best cocktail ...
I stayed here for my birthday. The member of staff that checked us in was lovely and so accommodating. She picked up straight away that it was my birthday and had balloons prepared in the room and muffins on arrival. Cute little touch. Always friendly staff. 3 mins from the tube station. Not the ...
We stayed here for a week while dropping my daughter off for her study abroad program in London. EXCEPTIONAL service. Great location next door to Kensington Palce Gardens and Hyde Park. We had garden view room which was amazing. Good food options close by. Whole Foods two blocks away. Underground/Tube ...
Great central location to stay in London. Only back complaints is the bed was extremely uncomfortable and the hotel has extremely soft water.
A very nice, clean and well located Hotel. With luxurious rooms, friendly and professional staff. Excellent value for the whole experience in comparison to other 5* Central London Hotels. Literally 2 mins walk from the nearest Underground station.
Wonderful old hotel with modern convenience. Staff were lovely and most accommodating. We were early arriving from overseas and our room was not ready. Recognizing we were tired the staff upgraded us and gave us the room immediately. The glass of bubbles while we were checked in was appreciated. ...
The rooms are spacious for London and the location is convenient for the business area. The staff was cordial, but a bit indifferent in helping with a few requests (finding a bar/restaurant, printing boarding passes).
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