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Very friendly staff, quick check in, comfortable Room, poor view
An overnight stay before a series of meetings the next day. The hotel and its staff satisfied all my needs. Tonga Room needs to be be updated. Room was ready when promised, clean, comfortable, with a nice view of the SF skyline at night.
The hotel is hard to fault. The location is on the wharf. The cable car stops right next to it, great restaurants all around, Golden Gate Bridge close by, Alcatraz tours etc etc. It is worth the price only minor quibble, breakfast is priced per item, as there is little to chose from in a fixed continental ...
Great hotel, large rooms by SF standards. But as typical with all high end hotel chains you are charged for everything: internet, parking, etc. You cannot use the room refrigerator because its full outrageously priced beverages that sit on sensors. The restaurant has a breakfast buffet that costs ...
Staff was extremely accommodating, polite and professional. The hotel set on the hill is always breathtaking and we look forward to staying there again.
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