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We were welcomed by staff every time we walked in the door. Everyone was super helpful, polite and it was lovely to meet the owner and find out the history of how the hotel started. The bar man remembered what we drank before bed...even the kind of glass we liked to have our drinks in! and the breakfast ...
Nice hotel in great location. Staff was friendly and helpful. I would not recommend the dining associated with the hotel but the breakfast buffet was great. Overall a great experience!
Upgraded to club room - lovely lounge and also access to great Spa. Staff helpful and friendly. Quite part of city but with good access to Porto. The breakfast is great and overall hotel had a vibrant, fun, ambience.
Definite wow factor as you pull into the parking lot and the entry way and throughout the palace hotel does not disappoint. The walk to the city center was about 40 minutes but along a very scenic river which was amazing. The staff were very helpful.
The hotel is about 30 meters away from the São Bento train and metro station. It is the geographical centre of Downtown Porto with easy access to restaurants and all the tourist sights. The staff are great and the hotel is beautiful and immaculate. I will always stay here when I go to Porto.
Stayed four days. Lovely city of Porto. The hotel is good. Well maintained. The staff was friendly. Food was good. A little far from the lovely Porto. I had a rental car which I parked on the streets. Parking was available for an additional 11 euros.
Very friendly helpful staff. Fantastic views from the terrace restaurant/bar About equal distance between city centre and beach (3-4km). Ideal for city and beach/surfing holiday
Even though there was construction going on in the lobby area, we had the best sleep ever in our room. We were right on a bus line and near a stop for city tours. The staff were extremely helpful in making dining and activity suggestions. It was a great deal as well.
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