Compare and book 5 Star hotels in Porches, Lagoa

"Overall Experience: 3.5/5 We had a pleasant stay overall, with some standout moments, but also a few hiccups. The breakfast was excellent, with a great variety and friendly staff making it a real highlight of our mornings. The quality of the room service was also good, though we did experience a few issues. The selection was somewhat limited, and the meal arrived without the correct plates and cutlery, which was a bit disappointing for the price. The €9 delivery charge for room service felt a bit excessive, and the €5 fee for extra plates seemed unnecessary. The Kids Club was a hit with the children—they had a great time and it gave us some time to relax. Unfortunately, the bad weather meant the kids spent more time indoors, and they logged into the movie entertainment system. Unbeknownst to me, they were able to easily access and run up a bill of several hundred euros. I tried reaching out via email to address the charges, but it turns out the movie service is managed by an external supplier. Despite my efforts, I’ve had limited success in getting a refund, which has been quite frustrating. We didn’t try the hotel’s other restaurant meals, so I can’t comment on those, Overall, while we enjoyed our stay, the lack of support from the third-party entertainment provider, the extra charges for room service, and the small service issues prevent me from giving a higher rate "

"This hotel was one of the best I’ve ever stayed in! The location, facilities and staff were top notch. I would go back for sure!"

"Room was clean and tidy nice view over the beach "

"Was literally the most beautiful place we’ve ever stayed! So many things to do right at the resort! I would go back every single time. Love love love it there! The restaurants were so nice to have available, we were sad the pizzeria was closed the whole time we stayed but the snack bar was excellent! "

"Lovely Ocean-view Room with the best Breakfast in Carvoeiro"

"This is a beautiful, well equipped hotel that lets itself down due to corporate greed, amateur level service and lack of attention to detail. The hotel itself, the ground, the pools and the setting behind Falésia Beach are stunning. The place was immaculate, the heated pools were glorious, the rooms were large and comfortable and we slept well. However, after paying for our stay upfront (nearly €1500 for a few days) we were basically informed that our money was not good enough. The front desk said “what we do now is put a hold on your card for expenses and we suggest €100 a day.” I said I’d like to pay as I go. I did not appreciate being told to pre pay, particularly being told how much I should be spending. It was presumptious, tacky and exploitative, especially given that the hotel restaurants are extremely expensive and the menus average. For the next 24 hours there was a red banner on my glitchy guest app saying my credit had expired and I must contact front desk. This eventually changed to in credit. Our experience eating in the hotel was only the sub standard breakfast, which staff could not keep warm. Cold eggs, sausages, pancakes, potato rosti on 3 occasions. We stopped eating the hot breakfast. On the 2nd day I told front desk about the cold breakfast and the rep was unhelpful; she wanted me to tell the restaurant staff, not her. Eventually she agreed to pass on the feedback when I also reported that my shower was broken. This isn’t 5 star quality. "

"Kitchen - basic. Shops plenty"