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Everything is so perfect at this hotel. The service is outstanding, the best best service. They are very nice and polite. Room is extremely clean as they clean 2-3 times a day. Check out is very fast n smooth. However, two things they need to improve is to open lunch buffet so kids have more selection ...
Nothing close to the hotel and taxi service is very expensive. Try to book any activities or can ride directly instead of going through hotel staff. Family pool water temperature is hot almost close to hot tub. Everything else is uncomfortable.
This hotel exceeded my every expectation! From the staff, to the grounds, food, service, convenience, EVERYTHING! You have to go here if you are looking for a romantic, luxurious vacation! I took my boyfriend here for his birthday (and our anniversary) and we absolutely could not have picked a better ...
Secrets Maroma Beach is a beautiful property, very friendly and attentive staff, well kept and clean. There is not a lot of food choices, as some of the restaurants close down during the week which limits your choices in the evening if you don't plan ahead. We booked dinner at the Japanese Hibachi ...
From the moment we were picked up in the airport, we were impressed with the attention to detail and the service provided. The hotel is gorgeous, comfortable and made our entire experience memorable. The service was beyond words. Every person, staff or management, greeted us, asked if they could ...
This place is amazing! The food, the service and the whole setting is breathtaking. I fully recommend staying at Banyan Tree Mayakoba either if it is a family trip or honeymoon - it has everything Activities are close by, the beach is beautiful and I insist on the great service!!
The hotel facilities were beautiful located on the beach. The food and service was excellent! The concierge (Marcela) was very helpful. Great place away from the hustle and bustle!
great experience, staff was excellent, food was great
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