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Rooms and beds are more spacious and bigger compared to the other hotels with similar class. We enjoyed walking along the river by the hotel in the morning. Frequent shuttle service to Umeda provided an indispensable convenient way to the heart of the city.
Pros: Hotel Hankyu International set us up with a high floor with a great view for our stay. The room and bath are large comparing to many other hotels in Japan. The Bell staff and Concierge were excellent and professional. In addition, the hotel offers secure wi-fi and a free cell phone in the room. ...
I almost give the perfect score to the hotel. It is a great hotel and walking distance to JR station. Like all the Ritz, it is elegant. The staffs are very nice and always willing to help. The breakfast was delicious.
Had an excellent stay. The facilities were excellent, the staff were very accomodating and helpful. Restaurants all 5 start quality (loved the crab- o-licious buffet!). Room was comfortable and the service was impeccable. 5 min walk to train station if you wants to go to Nara or Universal City.
All staff, specially butler service is excellent . It seems that you can ask them for anything. And the location is very convenient to go anywhere and there are a lot of shops working distance from this hotel.
In the heart of Umeda, steps from the Hankyu, Hanshin, JR lines. Also the Main subway line, the Midosuji connects through here as well. Easy to get to Namba and Shin-Osaka from the Midosuji subway line.
Conrad hotel is the forefront in customer service. Marco and his staff are there to accommodate you with all personal needs. Given the special circumstances & requests they went above and beyond to help cater our team. Superb service & would highly reccoennd for anyone looking for a comfortable stay. ...
The hotel staff were lovely and the location is great (just right next to the bus terminal). We where welcomed warmly when arrived and we had a very traditional Japanese experience during our stay including taking our shoes off at the entrance, traditional Japanese meals and enjoyed the hot spring ...
Great views, great service and great rooms. Second time here, it's a wonderful place to relax after walking for hours in Kyoto. The hotel is next to Osaka station and that was a big plus. it also probably has one of the best breakfast buffets I've ever had.
High end class hotel: comfy beds, stylish and modern interior, good wifi. Very convenient, small touches that go a long way, e.g. free mini-bar with big selection of items. Nice walk (10-15 min) to the best Kobe beef restaurants.
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