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I was very pleased with the room - I was upgraded - it was large and comfortable. Shower needs work, and the gym didn't open until 10 on Monday so I couldn't use it.
Pleasant hotel but lacking character. Small bar.open lengthy hours. Restaurant has good menu but used to be better - but pleasant view. Bedroom seemed bare but perfectly acceptable (stayed last year in a more comfortable room, they are refurbishing so may have got an old room). Cheaper than Sheraton ...
The hotel was ok, staff very friendly. However, the pillows were not very comfortable, and the coffee machine was not working.
Fantastic hotel and the staff were great! Not the easiest to get to with public transport but the place was great and would definitely recommend it to anyone staying in Düsseldorf. Would definitely stay there again
One of the staff was very very arrogant rude he gave me my room card and the room was very dirty not clean so I go back to him he told me we don't have house keeping at the moment and I will offer u new towels I told him what r u saying to stay in a dirty room he reply back don't shout at me then ...
Friendly and helpful staff... Biggest problem (cost) is the car parking.... Sadly they want to charge €23 per day...!! Crazy and discourage you by saying limited on street car parking... But we managed to find this on each day and saved a little fortune,..!!
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