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The service and hospitality of the Hotel Okura Tokyo cannot be surpassed. Thoughtful, attentive and insightful. Highly recommended for a complete experience of Japan.
Overall hotel was nice. Service is excellent. Every room has a great view. Mine looked at Mt Fuji. Unfortunately, the food at the Sky Lounge was really bad. The bartender recommended the pizza for $30 USD and it was awful. Dough was rubbery.
When we left the hotel and two members of the staff helped us into the taxi and waved goodbye, my younger daughter exclaimed, "We made friends!" We could not have asked for better service. Tachikawa san is an amazing concierge who helped us obtain a very difficult restaurant reservation and never ...
Beautiful hotel with excellent staff and location. The food inside the hotel is very expensive but there are plenty of food choices around the hotel. It is also located very close to the train station and direct to as to and from Haneda and Narita Airports. Be prepared to pay Japanese tax of 200 ...
Was expecting more opulence and definitely more storage space Staff were very helpful and friendly
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