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This hotel has it all. Amazing location, great staff, clean and comfortable rooms with the best beds. If you like the ultimate boutique experience in NY, you can find it here.
We enjoyed our hotel so much we will return next year. All the staff were kind, helpful, and hospitable. The customer service was the best we’ve received in the city and elsewhere. Refinery deserves a 5 rating on everything.
We stayed one night and were very pleased to be right by the theater where we saw a matinee performance. Everything went smoothly from check in to check out. We enjoyed the rooftop bar and the coffee shop right near the hotel lobby.
The standard room was small and cramped with no closet. Our clothes did not fit in armoire. We had to upgrade to a junior suite that had a bit more room. The hillite was a pretty hip rooftop lounge with an open air area decent bar food. Open late.
This hotel is 10 mins south of Central Park. We tried to have an early check in and had to wait 4 hours until they had a room for us, but we were upgraded us to a king bed to compensate. We had a wonderful chat with the front desk staff the second we walked in and every other staff member we met ...
This is my first time at this hotel. I must say this hotel is spotless clean every where. From the late check in quick, easy, and top of the line customer service. All the way into the suite this hotel is just perfection. The Housekeeping staff is the most professional . The room was always fresh ...
From the moment we arrived they gave us the royal treatment. The room was great the beds are very comfortable. The hotel staff are wonderful. We enjoyed are stay immensely. I selected hotel from other reviews but was a bit skeptical, but it was all try. This hotel exceeded my expectations and more. ...
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