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The combination of marvelous staff, comfortable pleasing room and breakfast buffet impressed me.
The staff is courteous. They are helpful and will not hesitate to assist us when we needed anything. Room service was quick and prompt. The toilet is small though but we got used to it. We will definitely return to this place again.
First class hotel stayed in horizon club loom and used the horizon clu b lounge great food available all day cocktails in the evening and has a great gym and spa plus outdoor pool Great staff
Short stop over Close to airport for an early start Very friendly and helpful staff Very clean and comfortable room
Very cozy and pampering place to stay in. The only thing disapointing was that breakfast wasnt included in basic package and we had to pay for it on top of the room charges. The hotel itself was very pampering nonetheless. Location was average and considering Jakartas traffic not very ideal but ...
I had a great experience staying at the Ritz Carlton. The staff was incredible, very polite always smiling and very customer service oriented. A big thank you to Eko Wahyudi from the Ritz Club Lounge at the 26th floor , to Ana from the massage & sauna club at the 5th floor and ultimately a big thank ...
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