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I remember back in 2012 this hotel was probably the most grande hotel. Staying this year, I felt like this hotel needs renovation. But overall stay is great! Bella Deluxe Suite has 2 Large Beds.
Overall the hotel is awesome, but we totally disappointed about check-in service. The staff took over 30mins to have process done without telling us what we are waiting for, even though we asked what was wrong. Whilst, we saw other customers only took 2 mins to have their rooms. This issue didn't ...
Good location, good facilities. Reception staff were excellent. The room staff dont speak so much English so was a bit hard to get the items needed. But the staff were very very friendly and nice.
I stayed 2 night. I had a great time. The staffs were friendly and helpful. The hotel provides free shuttle to different places. Easy to travel around in Macau. The buffet breakfast was great. Many varieties. Delicious too. Highly recommend this hotel to everyone.
We were greeted by name from the moment we stepped out of the taxi and from that moment on, nothing was too much trouble. The hotel is absolutely beautiful, but the staff is what makes this a truly 5 Star establishment. It is expensive, but worth it. We will be returning soon.
Really Like JW Marriott, Great Location, Service was Fantastic, Nice Pool As well. Nice rooms as well (Especially With Pool View) very happy with over all stay. Definitely i will stay here again.
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