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I visited at Jan which is freezing outside. It good that hotel has a good heater system. I can have a comfort sleep.
Our experience was positive from the moment we stepped into the hotel to the day we left. We got a room on the premier floor for slightly more than a regular room rate. Best decision ever! The lounge had a AMAZING spread it was a full meal all day! You technically never need to eat anywhere else. ...
More of a resort than a hotel! Well equipped rooms that are impeccably clean. It was a rainy day when we arrived. Upon arrival we changed our clothes and went out to one of the several restaurants onsite. When we returned. My shoes had been cleaned and placed back into the closet. The grounds, the ...
This is a five sta4 hotel that really is five stars yet it is reasonably priced. The hotel is dry clean, updated, staff really cares and the location is fantastic if you wish to be close to west lake. The gym is also aws9me and the casual local restaurant is wonderful. I can’t say enough good things ...
Typical Hyatt hotel with stylish and modern public areas. The bedrooms are clean and well maintained although now ready for some modernisation. Staff are extremely helpful and nothing is too much trouble.
Enjoyed our stay at this hotel. Comfortable room with very firm bed. Friendly and helpful staff. Special mention and compliment to Ellen a young female service staff at breakfast, who was most helpful and very service oriented. Good location within 2 minutes walking distance to West Lake. Breakfast ...
I was extremely impressed with the staff at the Four Seasons in Hangzhou. They were very accommodating, from the moment we stepped into the hotel to when we left Hangzhou. The attention to detail was impeccable, for example leaving a small bookmark next to my book which was left on the nightstand. ...
Other than the location which is a little bit far away from downtown and business district, I've nothing bad to say about this hotel. Top-notch facility. big and clean room, friendly staff, and reasonable price.
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