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It's the Ritz! It's always incredible. I was treated horribly by Dollar rental car so I refused their car. The Ritz stepped in and in short notice found me a new car. Had it delivered and all w little work on part!
We booked adjoining rooms - request not granted; rooms were adequate and on the same floor, a couple hallways apart. Found several maintenance and cleanliness issues which were reported. The hotel offered one of our party complimentary breakfast in exchange for the tips re the room issues. We ate ...
This is a great hotel in a very central location for many of San Francisco's attractions. The views of the bridges, city and Bay are stunning. The staff are super friendly and extremely helpful. Especially the guys on Concierge (Brian and Mike) helped book tours and great restaurants. Using the house ...
Stayed here with my family (wife and 2 kids). The room was big by normal hotel standards and huge for SF. Staff was great and made us feel welcomed at all times. Sent kid sized robes for our kids to use (which they loved) and a dessert and card for my wife to celebrate her birthday. Kids also got ...
First, we purchased our room at about half off regular pricing, then when we arrived, were placed in a view room in the tower! Gorgeous views, immaculate! So nice, we decided to order room service to spend more time in it.
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