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This hotel is the epitome of class and service, and as someone who works in customer service I believe there's to be of another level. No one is snobby, they give you their complete attention and do their best to meet your every need. The rooms are great, well designed and perfect for any occasion. ...
London hotel has very courteous and professional staff. Everyone makes feel welcome. The pool top service is outstanding.
Outstanding service, which make up for the somewhat outdated rooms. Great food and public areas.
loved the food.great location. we liked how close we were to everything. very friendly and accommodating staff. would come here again.
The staff was superb and the hotel was perfection from beginning to end. The afternoon tea should not be missed and do not forget to rent a cabana at the pool.
Staff was great! Service was impeccable! I was disappointed in the hotel rooms. They were dark with all these mirrors that were even darker. It made it harder to do my makeup and the small vanity mirror didn't help. After complaining over and over the staff decided to bring up a mirror and set it ...
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