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The hotel staff were extremely courteous, professional and helpful. When we asked for an early check in, they offered us a different room and told us if we weren't happy with the room we could move back to the original reservation. When decided to move to the original room we reserved and they took ...
Excellent hotel - top amenities. Very lovely rooms and comfortable beds. Ideally located next to central station. Very helpful staff, particularly Samy who provided great recommendations and even walked us to a restaurant round the corner on our first night. Would love to come back for a longer ...
We enjoyed being so close to the railway and tram stations and all that Amsterdam has to offer The hotel is clean, modern and staff very friendly and helpful.
The W was absolutely an amazing hotel. The Duchess restaurant is a must as every single item we ordered was exceptional. The service and friendliness of the entire staff was top notch. I will definitely book again on my next trip to Amsterdam. Thank you W Hotel for such a lovely stay.
Hotel room and cleanliness needs updating. Not typical of what one would expect with Okura. Have stayed in taipei and this hotel was disappointing. Attention to detail was lacking and is not up to its usual standard. Staff are friendly but seem stressed. Limited spa facilities for a Japanese hotel. ...
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