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Room is very efficiently laid out. Nice shower and lotions and potions. Love how the bed changes to a "sofa" - gives more room and desk is decent side. We enjoyed the stay - only inconvenience was having to go to the 4th floor and change elevators to get to your room on the upper floors. The robot ...
Very good location for main tourist attractions. Entrance and lobby very nice however the rooms are very tired and not as clean as they should be.
The staff is very rude. From the second you check in they are not helpful and are not friendly what so ever. The hotel itself is decent but could use some updating for the price. The best thing about it is it’s location. 3 min walk to time square and close to subways to get uptown and downtown.
Very convenience to anywhere and find food and shop. I will stay this hotel when I visit NYC I have been stay for more than 3 times
Nice hotel, very close to most broadway theaters & Times Square attractions
Samunel went far a beyond of call of duty very friendly ice lexcellent knows his job Jose to excellent both of them stood out they love there job know how treat there cusotmer s that’s why I will be back A this hotel should get a 5🌟excellent
From check in to check out everything was seamless. Suite was very spacious and clean. Only downfall was no microwave or coffeemaker in the room. Hotels restaurants were great! Location is amazing. Right in the middle of things without the craziness of Time Square. Very happy with our stay!
The hotel is really convenient if you have to visit offices in financial district. every thign is a walk away. amazing restaurants nearby 9/11 memorial is on next block. Rooms are compact but thats a norm in Lower manhattan. Over all a great place for a 3-4 night business trip
We only stayed because we were nearby in a snow storm but the staff could not have been more helpful and accommodating and the room was one of the larger ones in NY. The staff supplied us with everything from toothbrushes and paste to hair brushes, dryers, etc. Very happy with everything and everyone ...
The rooms were clean and comfortable. The bar area was very small considering the size of the hotel. The cost of the breakfast we felt was a bit excessive so we used the restaurants in the area which offered better value. Everything that involved making a purchase had to include a gratuity which ...
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