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The staff at the front desk, the concierge and the breakfast buffet were outstanding! Always greeted with a smile and answers to all of our questions. Walking distance to Buckingham Palace and close to both the Victoria and St. James Park underground stations. Would highly recommend and plan on staying ...
Not my first stay and I will be back. The room was clean and tidy. Comfortable bed and little kitchen area.
Stayed here night before heading to Heathrow ... concierge was very helpful suggesting restaurants and arranging airport transportation!!! Enjoyed a short walk to the park and the Princess Diana Memorial playground -- beautiful homes along the way and very scenic!!!
One very major deficiency in this hotel is very poor or no exhaust in the bath/toilet area.I liked the hotel and staff very much but I may not stay here on my next trip to London because of above mentioned problem. Thanks Raj Gulati MD
Our room was upgraded to a suite, which was absolutely beautiful. Comfortable King bed, modern bathroom with towel warmer, extra sofa and office/desk area. Room was very "British" as described by my wife. Nice room décor and historic posters/paintings. Continental breakfast was excellent with lots ...
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