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Nothing to dislike about this place, clean, friendly and helpful staff - would definitely book again. As it happens a friend also wanted to stay (last minute decision) and the hotel were so helpful in changing the room to a twin for us - I was very impressed.
Hotel room was nice, room and bed felt clean and comfortable. Breakfast buffet was great, worth the money. Great location, good walkability to attractions. Originally we were given a room that had a problem with the toilet flushing, within minutes of checking in, we went back to the front desk to ...
Very comfortable & clean room. Great shower! Loved the complimentary warmed cookie on arrival. Mill bank Lounge served very nice food although menu could have been more extensive. Should have had city views instead was looking onto inner part of hotel. We missed breakfast that had been paid for which ...
Our second VIP hotel on our trip where we had to remind them we were entitled to an upgrade which they were able to accommodate. However we were not able to use our 25% discount on food and beverage for breakfast, which was not explained and we paid forty pounds for breakfast which we felt was very ...
Nice hotel staff who let us early check in and location of hotel near to public transport & shopping area., Not much of varieties in the buffet breakfast.
Arrived at hotel to be greeted by friendly smile, very helpful receptionist, allowed us to book in early as room was ready, saw that I was on a nice weekend break with partner and provided a free upgrade! Room was excellent, lovely bed, lovely bathroom. Location was great to explore central London ...
It's worth staying here for the location, the room is clean, staff ok, but amenities are weak. If you just want a pretty good room, then this place works. But the bar is very weak, including the bartenders and service, there's a mess just outside the entrance with trash dumpsters it seems like you ...
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