Any problems with this hotel are not down to the staff. Photos posted on web sites do not represent hotel rooms described as 'superior' and the words 'with view' mean the room has a window. I was invited to see the room that had been allocated to me, a twin/double, and was shown a small room off a main (shabby) corridor, with just room around the bed, plain cream walls and from which, if I stood on tiptoe, I could see the roof tiles of a room below. However, the young man from reception did offer me an upgrade to a room looking over the harbour and then went to the trouble of finding such a room for me and working out a price. He even carried my bags to that room and made sure I would be comfortable. He couldn't have been more pleasant and helpful. Both the bedroom and bathroom walls were in need of redecoration, tiles regrouting, power plug points tightened etc. I suggest that the management of this hotel pay it a visit, redecorate and recarpet both the rooms and particularly the public areas. A snagging list for each area may result in a much better hotel experience description. However, my room was kept very clean, fresh towels (although their quality could have been better) every day and duvet covers changed. When I requested that a couple of things be looked at it they were attended to promptly and even checked with me that the work had been done to my satisfaction. I would have liked an information folder in my room.This hotel is only 3 star and could be better.
The hotel was cute and within walking distance to everything. Public transportation was easily accessible right outside the hotel. The room was pretty spacious and clean. Breakfast was included which was a plus.
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