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The hotel is centrally located and near everything. The hotel rooms are clean but small, so an upgrade was necessary. 24 hours airport shuttle is advertised but not actually available. Hotel restaurants were booked and not accessible when needed which was disappointing. Overall, it was an ok experience, ...
The location is excellent - at the tip of TST near the waterfront and close to shops, businesses and MRT stations. The hotel staff is friendly, helpful and very courteous - from the Front Office staff to the restaurant staff to housekeeping - I was impressed.
I first stayed here in 1976 , I usually stay( for a number of reasons ) on the island these days , I have stayed here about a dozen times since my first stay , it has had its ups and downs as a venue , but the last stay showed me yet again why it was my favourite Kowloon side accommodation for so ...
Overall, this was a great hotel experience. The room was spacious and clean with nice amenities. We had breakfast as part of our plan and found that to be slightly disappointing if there was any criticism.
Fantastic warm welcome, room ready 3 hours early (much appreciated after an overnight flight). Quiet,spacious and well set out room. Housekeeping very fast to fulfil requests (extra water, pillows etc). A great central location. Staff were helpful, friendly and efficient.
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