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Tacoma Hotel Guide - 4 stars Hotels in Tacoma, United States of America

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Hotel Murano, a Provenance Hotel - Tacoma Hotels
Rating: 4.0 Stars
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Hotel Murano, a Provenance Hotel

1320 Broadway Plaza, Tacoma - Map
"high highs, low lows"
We originally had a Patron room, so the beds were amazing, and there were a few extra toiletries, and small things like that. When the booking was made I had requested something specific for our room/tv that wasn't provided. Trying to get that taken care of was a HUGE hassle, and the woman I dealt with at the desk was rude. We were moved the following day to a smaller, less comfortable room that had what we wanted. The woman running room service was AMAZING, the valets were great, wait staff in the restaurant were also great, and the front desk supervisor and morning manager worked hard to make it right. It's a bummer that we lost one of our two nights, but I understand things happen, and they worked to make it right.
Traveller from Oregon

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