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last minute change of plans, hotel was convenient in the area we wanted to be. Great front desk people, room service fast, and outstanding. Extremely friendly..........would stay there again...
I arrived at the hotel many hours before normal check in. The staff were great, for just a small fee I was able to get into a room at 10:30 am. The public spaces are very updated and attractive and the upstairs bar has large windows overlooking the street below.
Great location. Great staff. Clean. Quiet. We had a really great stay in our tower deluxe king. Great view.
We had a great stay. Everyone was nice. Our flight was very delayed and we got into hotel very late - around midnight. The check in line was surprisingly long and we were really tired. They were so nice and upgraded our room as a gesture. The concierge staff all were above and beyond. Valet staff ...
Beautiful hotel in historic building with nautical decor. Great location! Easy walk to Fisherman’s Wharf, cable cars, & other attractions. Great restaurant in the hotel too! Very clean, quiet & comfortable room. Highly recommend this hotel.
Very accommodating / I was moved to a room closer to the elevator- I was with my elderly parents. The staff was wonderful to me even though I was upset about the 1st room I was given. Valet, help with luggage, (bellhop), check in representative was very helpful!
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