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The minute we arrived we were made welcome The staff were excellent and we had fun with them We meet lovely people also staying there the facilities are great Our only complaint would be the air conditioning in our room was very noisy and could not be turned off or down as the remote would work even ...
With Wifi and breakfast included the was a great choice of place to stay. Pool area lovely. Tours and rental cars are able to be arranged on site and company's very accomodating
Hotel is Somewhat clean and staff needs training re:customer service at the front desk. Friend had a wedding and very bad communication from the hotel. Hospitality staff could do with further training.
We thoroughly enjoyed our stay at the Tanoa usitala Hotel this month. The staff were fantastic and always friendly. A few staff members went above and beyond to help and make our stay enjoyable..Lauli, thank you for your help and for organising all the extra things we wanted to do. Ben, thank you ...
Coconuts location is superb, we enjoyed the swimming, kayaking and snorkelling. Our room over the water was perfect and the view from our deck lovely. Areas for improvement would have to be the service, there was no poolside service you had to get up and go to the bar to get a drink. The room guide ...
Wonderful place to relax and recharge. Lovely friendly staff. We would definitely go back.
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