"Great place, (even with kids) centrally located."
The reviews for this hotel were good, and with good reason, it's a great place. I stayed there twice in the course of one week. First time I stayed there, a great, young gentleman checked us in, very nice and friendly...and comped the parking, which I appreciated. The hot tub was broken that night, but things happen. The fitness center and pool are great and clean. The second time I stayed, the same young gentleman was behind the counter, but helping someone else, so another person checked us in. When they asked if I needed parking, I said yes, they said it would be $15 for the night (good deal), but I mentioned the last time it was comped, and asked if they could do it again. She kind of hesitated, said it would be up to the woman next to her, and called her over. The woman looked me over, sized me up I guess, and said no. I said, "Why, it was done last time?" She totally dismissed me rudely, and said the garage has changed ownership, and its not under our control. I doubt that happened in the last week since my last stay, and she didn't seem to care that I was a repeat guest. The comp the first time was a bonus, I get it, but no way should they have been rude about a repeat guest asking the second time, could have just said it was a busy night and they don't always have that ability.
Traveller from Southern California