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Very warm welcome upon our arrival. Apartment was about 1 block from where I thought it was. Enjoyable stay. Transportation within walking distance if one wants to take city tour bus or local transportation. All requests from staff was solved immediately, i.e.- more towels, t.p., and coffee maker. ...
Friendly staff, close to everything. They didn't clean our room on one of the days. They have this new perk called "handy" - a cell phone included with the room where you can make free local calls and use the internet for free! So awesome to not have to use our own cell phones (we get roaming charges.) ...
The location is excellent - just across from Waverly Station and by the Royal Mile. We loved that the hotel has been updated yet retained historic charm. Our room overlooked the train terminal and Princes Street. We booked with the option that included breakfast.
We enjoyed our stay at this hotel. We could see the Edinburgh Castle from the hotel. We were in the Grassmarket location, full of breakfast, restaurants and bar options. Breakfast at the hotel was delicious too. Very close to the Royal Mile. Hop-on hop-off bus stops in the same block of the hotel. ...
Very nice setup for a family with two teens. Nice to have a kitchen and a sitting area. Flooring a little worn, but beds clean and comfortable. Staff were super helpful.
You'd usually expect to have to make compromises for a hotel this well located within easy walking distance of the centre of town, but I'm struggling to find any complaints. The double room was large as advertised; facilities (incl. gym) were excellent for a short stay; and staff were top notch. ...
Upon arrival the gentleman at the reception desk was very helpful and brought our luggage to our room. He informed us that our breakfast was included, however it was not. The in-room pamphlet said that breakfast was at 7 but it was at 8. Dinner at the inn was delicious but the restaurant was understaffed. ...
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