From the off the staff couldn't find my booking which sent me into a blind panic. They giggled it off when they did find it completely ignoring the fact I just spent 1000 baht in calls to Expedia.
The rooms were a lot bigger than I was expecting and very clean but very, very dim. Was such a pain having to turn on/off 5 to 6 light switches every night. And even with all lights on was still too dim. Also the do not disturb button didn't work so had to latch the door.
Breakfast was really poor and the staff didn't seem to check if I was actually eligible for breakfast. The gym was pointless, pool was big standard.
With regards to the staff the bell captain earns all the points went above and beyond a couple of times. And you'll need to use him as getting taxis to and from the hotel is difficult at best. I'd recommend you learn how to say the address in Thai.
Traveller from England
Royal Suite Executive Serviced Apartments provide an ingenious blend of luxury and private living. Featuring the full range …More
Nice and generally Clean. Little variety or interest in the breakfast buffet. Staff were very accommodating and friendly. Comfortable without being great. Would recommend as a budget stay, however is not close to much and the spend on taxi fare can be large. Rooms are beginning to look tired and worn.
"Proximity to restaurants and shopping at The Scene"
It is at a convenient location for where we wanted to be. The hotel staff were welcoming and tried to be helpful. The room seemed nice and clean, although the bed was not as comfortable as the ones at some of the other hotels I've stayed. We were told that up to 2 of our devices could connect to their wifi, but we were only able to get one connected at a time; otherwise, it would disconnect the other device. After considering various factors, I would stay at the hotel again.
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