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Newport Hotel Guide - 4 star Business hotels in Newport, Rhode Island

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Hyatt Regency Newport - Newport Hotels
Rating: 4.0 Stars
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Hyatt Regency Newport

1 Goat Island, Newport - Map
 
 
"Rough start, finished moderately strong "
Upon arriving (people everywhere, very crowded, cars having trouble finding parking, long line at check in), I was told at 330 that my room for 2 pm check in was not ready. With three kids, I had no where to go (nor our stuff nor anywhere to change to use the pool) that, Erica, the check in person eventually agreed to give us another room to use (double beds). She initially said they didn't have any rooms but that if there was one, she wouldn't be able to guarantee my original room (queen beds), and that she had no idea when my room would be ready. she did finally find one but it took half an hour to figure this out. It seemed her answer to everything was no, despite my calling in advance for 2 pm check in and my reservation for a room with queen beds. We used the pool and the room with double beds to get ready for an early dinner reservation and our room was finally ready at 530. Far cry from the 2 pm reservation. I was told our luggage would be moved by the time we got back from dinner. It wasn't. We arrived back at the hotel at 8 pm and our luggage, nor roll away I had reserved and asked for were nowhere to be seen. They both arrived 20 min later. The bell person was apologetic and helpful. From there, we had great experiences With the valets and bell people. We had breakfast in the hotel and the waitress was super. The grounds are pretty despite the hotel having a slightly outdated feel. The lighthouse is a great spot to see the sunset.
Traveller from westchester co, ny
An island retreat within downtown Newport, this hotel is surrounded by the water views of Narragansett Bay and is just …More

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