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we were there from Nov 10 - 17th and i loved staying at the inn at mazatlan even with the construction noise, our room was 3107 in the inca building was a little noisy but i loved our room and the staff are the best especially Alfonso, he is such a asset to this hotel, so helpful and warm and also ...
when I got there at the front desk the guy couldn't find my reservation cause my name was spell incorrectly he was so nice and helpful, he connected me to Expedia directly and everything was fixed fast! Thank you, you guys have the most helpful and friendly staff!!!!
The only bad thing is that , there's only 2 elevator if you stay in the 3rd floor or up,you might be waiting the elevator for a while. The beach is awesome in front of the hotel
Very good experience, everything was perfect, love it.
The hotel was beautiful, staff incredibly helpful and accommodating.. Pros: view, breakfast, beach access, clean rooms and lobby, staff, and pool area Cons: Beds were not comfortable, language difficulty
The location was great- we paid for the upgraded room with the beach view (totally worth it), could step out of our room, walk down the stairs to the pool, and past the pool right onto the beach. It was exactly what we were looking for.
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