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Pros-quiet rooms, heard nothing from neighboring rooms. Several elevators. Beautiful lobby. All staff helpful and polite. Cons-Small rooms as everywhere in this part of town. Beds ok. Bathroom no counter space. It needed updating for sure. Clean enough. Maid service efficient.
Check in was way different than I expected with just the kiosks. I guess if you're trying to minimize costs, and in turn lower the nightly rate, its effective but lost the whole human experience. Room was just big enough, to sleep in with all the comforts. Could hear a lot of hallway noise. If you're ...
Great experience, friendly staff, some areas can use a bit more updating but overall clean. Not a fan of the hidden fees at check out (that should've been made aware when checking in and included already in the booking).
The hotel is located right by Grand Central station so easy to get to from airport and around the City. The hotel staff were kind. Our room was not ready unless we upgraded for a fee and bag check only took my coat after tipping.... The hotel itself is fairly modern including on the main floor and ...
Only 2 things we didn't lik, the pillows too soft and the toilet to low.
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