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Be prepared to call the hotel mechanic to fix little things like the TV remote and a 'shrieking shower unit. Management could be sharpened: yesterday's Yorkshire post available in the breakfast room; charging for a newspaper on a day when there were no deliveries to the hotel. However, kippers at ...
I booked the Malmaison because I had work to do in Leeds and got a good deal on room rates. The staff are wonderful and the rooms themselves are beautiful however the beds are like slabs of concrete - for such a large hotel chain you would at least expect comfortable beds.
I booked this hotel for my wife's birthday based on previous reviews and the photos. We were not disappointed on arrival - beautiful building and room, spotlessly clean and helpful staff. Location is a two minute walk from Leeds station and less than five to the main shopping.
Love this hotel and would stay again. It would have got a 5 if the small things were sorted out. Staff in the skybar were a little on the slow side. One of the lifts was out of order so getting up and down from 10th floor involved a few crowded and infrequent lifts. Shower gel dispenser in shower ...
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