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We stayed there 3 nights in September, 2017. We found the hotel to be well kept and the staff to be quite friendly and helpful. It would be good if there were more tourist information available (better map, bus routes) but then, as a whole Maastricht is not too touristy (yet). We had some trouble ...
Well designed and located hotel, with good food/drinks opportunity for good price/value. Comfortable rooms, though typical Dutch bed arrangement, single beds forming king/queen size bed formation.
The location couldn't be better for exploring central Maastrich. An easy walk to the train station. Had to wait 5 minutes for staff to show up at modest reception desk. Room was adequate and clean. Little things like no outlet for a hairdryer any where in proximity to a mirror.
I had a one night stay in this pleasant and friendly hotel right in a very nice area of Maastricht. The staff were friendly at check in and the breakfast was delightful . The restaurant must be good because they were full when I tried for a meal without a reservation but the very nice maitre'd loaned ...
Well received at the reception, the parking is an issue. If there is space on the street in the back, you can park for free otherwise, 14 Euro of parking fee has to be paid.
VERY nice hotel, rooms are really nice and spacious and the beds are so comfy. Staff ok... friendly enough but probably need to take some customer service training. i.e. not happy with steak and instead of being replaced, a beer offered
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