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I would have given this hotel a 5 star rating. however, there is road construction everywhere. The concierge was rude and not helpful. The main restaurant was completely french food and not appealing to children. The morning breakfast is quite expensive and we sat in the basement portion since the ...
We arrived at the park plaza with great expectations as we had stayed before and really enjoyed it - we were not disappointed. The reception staff, especially Marcelo could not have been more accomadating and helpful, including an upgrade and complimentary drinks.
I tried to contact the hotel ahead of time to tell them of my late arrival and figure out how to use their 24 hour shuttle service. They were not helpful on the phone and they did not message me back until the day after I arrived, which was not at all helpful. The room was nice and clean and comfortable, ...
We only had one night here before an early flight. Great value, clean and well equipped rooms, and you can't hear the trains right out your window. Expensive cab ride for short distance.
We really enjoyed our stay as close to South Bank . Hotel provided good parking with access to hotel .
One night stay overall a good hotel handy to heathrow
The Hotel was very pleasant, however the "Cosy" room we were assigned lived up to its name and had only a double bed, but a large bathroom that partially compensated for the accommodation. There was no air conditioning, but there was an oscillating fan in the closet that we used to help keep the ...
Very easy to book and a very clean, efficient hotel . Great views from our room too .
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